Carrier Development Representative

Reports To: Director of Training

Location: Dallas, TX

Environment: Onsite

Who We Are:

Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.

Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.

Whether you’re just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.

As a Carrier Development Representative working within our freight brokerage, you will be responsible for identifying, sourcing, and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction, while upholding Redwood’s standard of operational excellence.

• Expand knowledge of transportation industry within carrier sales and Redwood operations
• Build and maintain new and current strategic carrier profiles through research and networking and aligning Redwood truckload sales opportunities
• Actively engage carrier partners primarily by phone, targeting 80+ dials per day
• Build understanding of macro-market conditions and how it has an impact on truckload rates and capacity
• Learn to and negotiate freight rates to motor carriers to maximize profitability on a daily, weekly, monthly, quarterly basis
• Coordinate available customer freight with available motor carrier equipment, while utilizing Redwoods internal postings
• Consistently provide service and support to motor carriers to build the business relationship
• Learn and execute to Redwood’s level of exceptional customer service and resolve issues timely when needed
• Track and monitor shipments to proactively address any issues or delays during transit
• Verify all freight charges, confirm receipt of Bill of Lading, and resolve all payables discrepancies prior to final payment to motor carrier
• Monitor Bill of Lading discrepancies to ensure proper return of commodity is arranged, as necessary
• Research, contact, and develop new carrier relationships to leverage a portfolio of carrier networks to introduce new capacity to customer sales opportunities

• Excellent communication, networking, negotiation and problem-solving skills
• Results-driven
• Thrives in a fast-paced environment
• Flexible; ability to change focus quickly to meet the demands of market conditions and/or company needs
• Sales, foodservice industry, or similar experience a plus

This is a full-time position with a hybrid schedule following completion of our training program.

Team members work onsite Monday through Friday during the initial training pod period. After successfully graduating from training, the schedule transitions to four days in the office and one remote workday each week.

Standard hours are 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM with a one-hour break. Additional flexibility may be available based on team coverage needs