Network Systems Technician/Help Desk Technician (Confidential)

• Network Systems Technician: $2,555.57 - $3,775.76 Bi-weekly ($66,444.82 - $98,169.76 Annual)
• Help Desk Technician: $2,378.12 - $3,513.57 Bi-weekly ($61,831.12 - $91,352.82 Annual)

1. Maintain and support all server, network, and desktop hardware and software.
2. Perform tasks to ensure functionality of VoIP telecommunication systems.
3. Develop, maintain, and troubleshoot database and web applications.
4. Create, manage, and troubleshoot system and user accounts.

1. Provide first-level technical support for hardware, software, and user accounts via phone or email.
2. Set up and maintain desktop/laptop hardware and software.
3. Manage and troubleshoot VoIP telecommunication systems.
4. Maintain inventory of Information Systems hardware and software.
5. Support the Door Card System.

1. →Perform other related duties as required.
2. →Collaborate effectively with a diverse staff and demonstrate cultural awareness.

1. College degree in Computer Science or related field highly desirable.
2. At least 2 years of Help Desk experience and 1 year of experience with network systems.
3. Experience with database and web development, maintenance, and delivery.

1. High School Diploma or GED.
2. At least 1 year of Help Desk experience.

1. Ability to identify and resolve hardware and software issues.
2. Strong oral and written communication skills.
3. Valid driver’s license (CDL) and reliable, insured transportation.
4. Ability to lift up to 40 pounds.

At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including:

• 3 weeks paid vacation + 12 sick days
• 13 paid holidays + 3 floating holidays
• Multiple options for medical care (including Kaiser at 100% employer paid for employee)
• Dental and vision plans
• CalPERs Retirement (pension),
• Student Loan Forgiveness*
• Flex schedule, if applicable
• Work at Home schedules, if applicable
• Employee Assistance Program, including mental health care

*The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

Regional Center of the East Bay (RCEB) does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.