Event Staff - Santa Clara Convention Center

Position: Event Staff (Directing Traffic/Flagger)
Location: Santa Clara Convention Center (5001 Great America Parkway)
Pay: $18/hour
Schedule: Shifts will vary and may include weekends

As Event Staff, you will play a vital role in ensuring a seamless and positive experience for customers using parking facilities during events. Your primary responsibilities will include assisting customers with payment inquiries, managing challenging customer interactions, and facilitating the parking process. Your commitment to exceptional service will guide your actions as you address customer concerns within the established site policies. You will engage with customers during entry and exit procedures, process parking fees, and accurately document passes issued in the logbook. Additionally, you will contribute to operational efficiency by preparing shift reports, sorting tickets, and managing shift bank deposits.