Art Director, Brand Systems

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we’re building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

We're hiring an Art Director, Brand Systems to be the creative anchor of the Relay brand as we scale. This is a hands-on, systems-minded role for someone who's done this work before — built and operationalized a design system in Figma, shipped high-quality work across every medium a modern B2B brand needs, and uses AI tools fluently to move faster without compromising craft.

You'll report directly to the Creative Director and partner closely on everything from sales enablement to campaigns to web to our conference program (we attend more than 100 a year). You'll also help shape the team — bringing on a Production Designer hired alongside this role, providing direction to freelance partners, and growing into a player-coach who runs day-to-day creative output.

This is a role with real influence and a clear runway. You won't be one of many. You'll be the senior creative voice running the day-to-day, freeing the Creative Director to focus on brand strategy, campaigns, and bigger-picture creative direction. As the team grows, so does your scope.

• A live, well-documented Figma design system that the whole company is working from — not a theoretical PDF, a working operating system.
• AI-assisted workflows woven into how the system is built and maintained. Audits run, documentation kept current, decisions logged. The system is more explainable, more consistent, and easier to scale than it would be without AI in the loop.
• Faster turnaround on sales enablement and conference work because the system, templates, and AI workflows you've built do the heavy lifting.
• A consistently higher creative bar across every surface of the brand — paid, web, print, conference, and product marketing.
• A small, tight team (Production Designer + freelancers) running smoothly under your direction, with clear briefs, predictable timelines, and work that ships on time.
• The Creative Director freed up to focus on strategy, campaigns, and brand direction — confident the day-to-day is in good hands.

• 5+ years of design or art direction experience, with a portfolio that demonstrates both systems thinking and high-craft execution.
• Proven experience building and scaling a design system in Figma at another company. This is non-negotiable. In your portfolio or interview, we'll want to see the libraries, tokens, and documentation you've shipped — and hear how teams adopted them.
• Recent, hands-on experience using AI tools as part of your design workflow, specifically as thinking partners for system architecture, consistency audits, documentation, and decision logic. We're looking for designers who've spent the last 12 to 18 months actively living in AI tools, not designers who are curious about them.
• Expert proficiency in Figma and Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• Strong cross-medium range. You're equally comfortable directing a print one-pager, a website module, a tradeshow booth, and a digital ad — and you understand what each medium demands.
• Experience providing creative direction and feedback to other designers, and a genuine interest in mentorship and team building.
• Excellent communication. You can translate strategy into creative direction, write a clear brief, and explain creative decisions to non-creative stakeholders.
• A calm, organized approach to managing multiple projects and competing priorities. You can hold the bar without slowing the work down.

• B2B SaaS experience (highly desirable).
• Experience in a high-growth startup environment.
• Web design fluency and comfort partnering with developers.
• Motion or video direction experience.
• Photography direction or production experience.
• Conference and event creative experience.
• Experience integrating AI into team-wide design operations, not just personal workflow.

If you're passionate about technology, driven to make a difference, align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!

At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week on Mondays, Wednesdays, and Fridays.