Product Management Intern

United States·Raleighentry

OtherProduct Management Intern

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Quick Summary

Requirements Summary

Active rising 3rd or final year Student studying Business, Economics, Entrepreneurship, or other related field Work Experience: Past Internships and/or work experience in a related financial, product,

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OtherProduct Management Intern

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has often left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren't just selling radios, we’re building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

What We Offer

~2 min read

✓A Proven Winner: Join a hyper-growth company trusted by over 10% of the Fortune 500, continuing to move upmarket with massive impact.

✓High Value, High Impact: With 47% of our revenue from $100K+ ARR customers and 135% Net Revenue Retention (NRR), you'll be joining a company rooted in value creation.

✓Market-Leading Innovation: The Relay platform captures 1 billion new data points weekly and features award-winning AI tools like TeamTranslate™, with 500% YoY growth.

✓World-Class Leadership: Our stellar leadership team is built to help us scale toward our next major milestones.

✓The Relay Culture: We’re dedicated to helping you do the best work of your life (BWIML), investing in your growth through L.I.T., living our CHASE values, and learning from incredibly talented, supportive teammates who make the work (and the wins) better every day.

✓100% Paid Insurance: Health, Dental, Vision, Long/Short Term Disability, and Life Insurance for you and your dependents

✓Generous Paid Time Off

✓401(k) Savings Plan + Company Match

✓Baby Cash Reward + Paid Parental Leave

✓Wellness Perks: If you’re joining our Raleigh-based HQ, you’ll have access to a world-class onsite fitness center with instructor-led classes, plus tennis, basketball, pickleball, and cycling

✓Team Events & Culture: From company celebrations to team outings, we work hard and have fun doing it.

✓Latest tech, standing desks, and all the tools and software you need to thrive

Product Management at Relay sits at the center of the organization and is responsible for connecting the dots between customer needs, market opportunities, and technical innovation to help set the strategy and direction for the product and the entire company. This role has a tremendous opportunity to learn product management within a scaling startup alongside a veteran team with decades of software and startup experience. The responsibilities of the role will change and expand significantly over time as the individual learns our business and expands their skills. This role will support the broader Product Management team by conducting market research, gathering customer insights through customer observation and interviews, and by analyzing quantitative product usage data.

Responsibilities

~1 min read

→Visit Relay customers or perform virtual interviews and learn to gather insights about how they use Relay and what barriers they face to more effectively integrating Relay into their operations
→Perform market and competitor analysis to better understand new market segments and the existing solutions that Relay will have to displace
→Meet regularly with Ops and Sales teams to gather customer feedback and other product insights
→Learn to synthesize customer insights and connect them with our macro strategic objectives

Requirements

~1 min read

Education: Active rising 3rd or final year Student studying Business, Economics, Entrepreneurship, or other related field
Work Experience: Past Internships and/or work experience in a related financial, product, or software field

Ability to deal with ambiguity and shifting priorities
Strong desire to succeed and the ability to self-motivate
Curiosity and a constant desire to learn (evidenced by being a moderate to high volume reader or consumer of podcasts in fields related to business and technology)
Eagerness to actively engage with customers and co-workers
Willingness to travel
Entrepreneurial interest and passion for the startup space