Production Designer

Relay is the Intelligent System of Action for the physical economy. While the digital revolution has historically left the deskless workforce behind, we are closing that gap by transforming analog frontline operations into a data-rich, AI-powered ecosystem. We aren’t just selling radios; we are building the digital foundation for the 80% of the global workforce that doesn't work at a desk.

It is an incredibly exciting time to be joining Relay, given we've recently ranked #175 on the Deloitte Technology Fast 500 and #920 on the Inc. 5000. 

We're hiring a Production Designer to join our growing in-house creative team and help us scale how Relay shows up across every surface. This role is the engine behind a lot of our day-to-day output — sales enablement, conference materials, ad variations, one-pagers, template populations, and asset adaptations across mediums.

We're approaching this role with a specific philosophy. We're hiring a designer who thinks in systems and uses AI as a real part of their workflow — someone who, when handed a repetitive task, instinctively asks "what's the smarter way to do this?" Production at Relay isn't about volume for volume's sake. It's about building patterns, templates, and workflows that let us move faster without losing the bar.

You'll work closely with the Art Director (who owns our Figma design system) and the Creative Director — executing within the system, helping evolve it as you go, and building out the AI-assisted workflows that make high-volume production possible. The three verbs that frame this role: executing, adapting, supporting.

• A steady stream of consistent, on-brand work shipping across sales enablement, events, web, and ads — without quality slipping when volume spikes.
• Templates, components, and AI-assisted workflows you've built or contributed to that make the next round of similar work faster for the whole team.
• AI-augmented maintenance habits built into the weekly rhythm. Audits run, gaps flagged, documentation updated. AI doing the heavy lifting, and you doing the judgment work.
• Less manual repetition over time. Things you're doing by hand today should be partially automated three months from now.
• The Art Director and Creative Director freed up to focus on higher-leverage work because the day-to-day is in good hands.
• Clear evidence of you thinking ahead — flagging brand inconsistencies, suggesting smarter approaches, and bringing ideas instead of just taking direction.

• 2+ years of design experience, with a portfolio that shows craft, range, and consistency.
• Strong working proficiency in Figma, with hands-on experience inside a component-based design system. You don't need to have built one from the ground up, but you should be fluent in how a good system works and what it feels like to design within one.
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
• Active, current use of AI tools in your design workflow. This is a hard requirement — we want people using AI today, not curious about what it could do. You should be able to walk us through specific examples in the interview, including how you use AI tools as thinking partners (not just as image or asset generators)..
• Range across mediums — exposure across print, digital, and web with a willingness to learn new mediums. You don't need to be the deepest expert in any one area at this stage, but you should be able to move between them and adapt accordingly.
• A systems-first mindset. When something feels repetitive, your instinct is to look for a smarter way to do it.
• Strong attention to detail. Pixel alignment, type, color, spec — the small stuff matters because the small stuff adds up.
• Critical thinking and curiosity about the business. You ask why things matter and want to understand the work in a larger context.
• Comfort in a fast-moving environment. Priorities shift, things move quickly, and we want someone who's energized by that, not thrown by it.

• B2B SaaS or technology experience.
• Exposure to a high-growth startup environment.
• Experience contributing to (not necessarily building) a Figma design system.
• Experience using AI tools for design system maintenance (audits, documentation, consistency work).
• Conference and event collateral production experience.
• Photography or video editing skills.
• Familiarity with web design fundamentals.

If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!