Staff Forward Deployed Engineer (FDE)

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Staff Forward Deployed Engineers are hands-on technical advisors and developers who co-create intelligent, data-driven agents with customers. These agents are deeply embedded into customer workflows, extending Reltio’s platform into dynamic, event-driven, decision-making systems. Staff FDEs work across functional boundaries—collaborating with customer architects, data stewards, and business users—to design and deploy high-value, production-grade solutions. In doing so, they provide direct, field-driven feedback to Reltio’s Product and Engineering teams to accelerate roadmap relevance, improve usability, and de-risk delivery.

Staff FDEs focus on proving business value early through minimal viable products (MVPs) and proof-of-concept (POC) implementations, then scale those solutions into resilient, product-grade deployments. They balance long-term architectural guidance with pragmatic, hands-on development and delivery, using telemetry and continuous feedback to optimize agent performance over time. Acting as translators between IT, data teams, and business stakeholders, Staff FDEs understand the semantics of data, the logic of systems, and the dynamics of decision-making, enabling customers to realize Reltio as not just a system of record but a system of intelligence.

Agent Design, Deployment, and Lifecycle Management

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  Design and implement agentic workflows using Reltio’s MCP platform.

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  Orchestrate multi-step agent behaviors (e.g., confidence-based match resolution, escalation handling, approval routing).

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  Define agent triggers based on system events, signals, or semantic context.

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  Align agent design to SLAs, fallback logic, and business rules.

Proof of Concept (POC) Development and Requirement Validation

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  Rapidly prototype agentic flows to validate technical feasibility and business value.

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  Run iterative experiments to refine requirements and secure stakeholder buy-in.

Signal Integration and Semantic Expansion

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  Ensure agents are reading the correct signals (e.g., data anomalies, business triggers).

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  Collaborate with semantic architects to evolve models that support agent reasoning.

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  Identify missing telemetry and work with engineering to close feedback gaps.

Performance Monitoring and Optimization

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  Monitor agent telemetry: activation rates, precision, false positives, and overrides.

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  Tune workflows continuously to optimize accuracy and business value.

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  Conduct root cause analysis and recommend workflow or model improvements.

Customer Co-Creation and Roadmap Influence

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  Act as a strategic automation advisor for the customer’s data and operations leaders.

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  Identify repeatable agentic use cases and help templatize workflows.

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  Capture and communicate field intelligence back to Product and Engineering.

Foundational Data Unification Expertise 

• →Be a senior technical resource on the team with a thorough understanding of various technologies, integration and implementation approaches, product development lifecycles, and MDM.
• →Demonstrates thorough knowledge of MDM design patterns on MDM.
• →Has a proven track record in delivering professional services engagements including custom development with increased complexity.
• →Demonstrates command of the Reltio platform and its overall capabilities
• →Operates with minimal guidance in daily tasks and receives high-level directives when taking on new assignments.
• →Engages in increasingly complex projects (e.g., Global, multi-domain).
• →Establishes clear and authoritative communication with executive-level audiences and stakeholders, and can adapt to suit various presentation formats and contexts.
• →Ensures quality, efficiency, and accuracy of implementations for Reltio, our implementation partner, and our customers.
• →Supports multiple customer projects simultaneously with onshore and offshore team members.
• →Coordinates with Product Management, Engineering, Development Operations, and Customer Success if needed.
• →Develops meaningful and trusted relations with customer and partner resources.
• →Contributes to the development of best practices and repeatable assets such as methodologies, tools, templates, and guidelines for the betterment of the Deployed Engineering team.

• Bachelor’s Degree in Computer Science, Engineering, or other technical field.

• At least 6 years in technical consulting, solutions engineering, or data workflow automation.

• No less than 2 years of experience with MDM platforms and large-scale implementations.

• Knowledge of Software as a Service (SaaS), Cloud delivery, and other SaaS platforms/solutions.

• Knowledge of CRM (Salesforce, Veeva), ERP, accounting systems, and provisioning systems.

• Experience with Object Oriented technologies.

• Industry / Domain experience.

• Certifications in Java, Scrum/Agile methodology, and cloud provider certifications.

• Hands-on experience with data integration, automation platforms, or workflow orchestration.

• Strong understanding of business rules, data quality, and real-time processing.

• Excellent communication and co-creation skills with business and technical stakeholders.

• Comfort operating in fast-paced, high-change, customer-facing environments.

• Experience with business development in a support role. 
• Experience with business processes and governance. 
• Master’s degree in a technical field.