Front Desk Agent/Relief Night Audit

United States·San Diego Wyndham Garden Inn-Sndgi - San DiegoNormalmid

OtherFront Desk Agent

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Key Responsibilities

$19.00-$20.25 What we are looking for Focus and maintain attention to tasks,

Technical Tools

OtherFront Desk Agent

~1 min read

→Perform all daily audit functions for front office and each outlet of the hotel.
→Review room and tax posting on computer or register for accuracy, immediately correcting any errors. Ensure all house charges are posted accurately and in a timely fashion.
→Complete back-up of front office computer system and night audit program daily (if applicable).
→Understand, know and follow management company's accounting and credit policies and procedures.
→Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc. Guests should be treated promptly, warmly, courteously and professionally. Accurate and clear directions to room locations should be given.
→Pay Rate: $19.00-$20.25

Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
High work ethic and self-initiative
May be required to work varying schedules to include nights, weekends, and holidays
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Physical Requirements (In-Office Role)
Ability to work in a standard office environment.
Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
Occasional standing and walking throughout the workday.
Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
Ability to communicate effectively verbally and in writing.
Occasionally required to stand, walk, bend, reach, or carry items.
Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
Ability to hear and participate in conversations and meetings, use phone and/or headset
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.