Client Planning Director - Argos

About the team

At Nectar360, we’re building a data-led media and insights business that helps create stronger connections between brands and customers. The Planning team sits at the heart of that ambition, turning customer data into insight-led recommendations that support growth for clients, the wider Argos business and the Sainsbury’s Group. This role sits within a fast-growing area focused on General Merchandise, where digital investment and retail media innovation continue to play an important role in commercial growth. You’ll join a team working across onsite, in-store, above-the-line and offsite media opportunities, helping shape how brands connect with customers through the Argos and Nectar360 proposition.

  More about the role

As Client Planning Director, you’ll lead the development of insight-led media recommendations and client plans across the Argos and Sainsbury’s channel toolkit. Reporting to the Planning Director, you’ll be responsible for leading a team of three and driving strategic planning across a broad General Merchandise portfolio. This includes identifying supplier opportunities within the corporate customer plan, developing multi-brand retail media activations and ensuring recommendations align customer insight, client objectives, and wider trade and marketing plans. 

Day to day, you’ll work closely with colleagues across Nectar360 and Argos, including commercial, marketing, digital and proposition teams, as well as external clients, suppliers and agencies. You’ll oversee the creation, presentation and evaluation of media activation plans, support the commercialisation of omni-channel assets, and lead testing and experimentation to improve impact and embed learning into ongoing ways of working. Alongside delivering plans and proposals, you’ll manage team priorities, oversee workload and project delivery, and contribute to the development of the wider Planning function and broader Nectar360 business. 

  More about you

You’ll bring expertise in customer data, retail media and insight-led planning, with the ability to turn complex information into clear recommendations that support both client goals and business priorities. You’ll be comfortable working with large datasets and analytical approaches used in retail media and loyalty campaigns, and able to bring data strategies to life in a clear and commercially relevant way. 

You’ll also have experience leading projects and managing teams, with the ability to work across multiple business functions and balance competing priorities. Strong written and verbal communication skills are important in this role, alongside the ability to quality check work, respond to briefs and build productive relationships with senior stakeholders, clients and suppliers. You’ll be confident working in a fast-moving environment and able to support a team through clear priorities, coaching and goal setting. Advanced use of PowerPoint and Excel is also important for delivering high-quality planning output. 

  Essential criteria

• Demonstrable experience using customer data and analytical techniques to develop retail media or loyalty campaign recommendations. 
• Experience leading a team, including setting priorities, overseeing delivery and supporting performance through coaching and goal setting. 
• Experience building and presenting insight-led plans or proposals for clients, suppliers or senior stakeholders.
• Ability to work cross-functionally with 3rd parties, commercial, marketing, digital and planning teams to deliver against shared business objectives. 
• Advanced working knowledge of Excel and PowerPoint for analysing information and presenting recommendations clearly. 

#LI-DN1

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Everything our Nectar team does is powered by data and by strong relationships with some of the UK’s favourite brands. The Nectar360 team develops loyalty programmes, turning insight into something that makes a real difference, across both traditional and digital media. It’s like an agency within a retailer, and retail media is a crucial part of our future. The culture might not be what you expect either, because there’s no setup quite like this one. The team is a real priority, connected to almost everything the business does and playing a key role in driving profitability. It’s a place where you can take risks, learn from them, and be recognised.

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new - whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:
 
 Starting off with colleague discount, you'll be able to get 10% off at Sainsbury's, Argos, TU and Habitat after 4 weeks. This increases to 15% off at Sainsbury’s every Friday and Saturday and 15% off at Argos every pay day. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related target bonus of up to 20% of salary (which may vary for Nectar360), depending on how we perform.  
 
 Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy additional holiday. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, pay advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme, you will also be eligible for private healthcare too.
 
 Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. 
 
 Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).