Service Advisor - RideNow Gainesville

RideNow Powersports - Gainesville is looking for an enthusiastic and customer-focused Service Advisor to join our team!

• →Schedule service appointments for repairs, maintenance, and recalls.
• →Be the first point of contact for customers—greet them warmly and guide them through the service process.
• →Accurately document customer concerns and vehicle issues on repair orders for Motorcycles, ATVs, UTVs, and Personal Watercraft.
• →Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner.
• →Educate customers on required or recommended services and provide clear cost estimates.
• →Promote additional services and current promotions.
• →Monitor repair progress to ensure timely and quality completion.
• →Keep customers updated on the status of their vehicle throughout the repair process.
• →Review completed work with the customer, answer questions, and ensure satisfaction.
• →Perform other related duties as needed.
  
  

• 1+ years of experience in a powersports or automotive dealership.
• Strong communication and customer service skills—both verbal and written.
• Ability to write clear and concise service repair orders.
• Ability to multitask in a fast-paced environment.
• Valid driver’s license with a clean driving record.
• Motorcycle endorsement preferred.