Senior Payroll Manager

The Senior Payroll Manager is responsible for leading payroll and benefits delivery at Riverside Natural Foods across Canada and the US. This role ensures payroll is processed accurately, on time, and in compliance with all applicable regulations for a diverse employee population.

The role partners closely with People & Values, Finance, and other cross-functional teams to support payroll operations, benefits and pension administration, and ongoing compliance. The Senior Payroll Manager is expected to demonstrate strong leadership, sound judgment, and accountability while strengthening payroll controls and processes.

• →Lead end-to-end payroll processing for a multi-national workforce, including hourly, salaried, full-time, and part-time employees
• →Ensure compliance with all provincial, state, federal, and local payroll legislation and regulatory requirements
• →Manage payroll calendars, reconciliations, and year-end activities, including T4s, T4As, RL-1s, and US equivalents
• →Serve as the primary escalation point for complex payroll issues, discrepancies, and employee inquiries
• →Conduct regular payroll audits and reconciliations to ensure accuracy and data integrity
• →Maintain and continuously improve payroll processes, documentation, and internal controls
• →Build strong cross-functional partnerships internally to support business needs and ensure seamless payroll delivery
• →Demonstrate leadership by providing clear direction, exercising sound judgment, and driving accountability across payroll processes and stakeholders
• →Act as the main point of contact with the external payroll provider, ensuring accurate data exchange, compliance, and issue resolution
• →Support the administration and ongoing improvement of benefits and pension programs
• →Leverage payroll systems and tools, including SAP integration, to support efficient and reliable payroll operations

• 5+ years of progressive experience in payroll and benefits, preferably in a multi-national environment
• Strong working knowledge of Canadian and US payroll requirements
• PCP, CPM, or equivalent designation from the National Payroll Institute preferred
• Hands-on experience with payroll systems; experience with SAP or similar ERP systems is an asset
• Strong analytical and problem-solving skills with a practical, solution-oriented approach
• Proven ability to lead through influence, communicate clearly, and partner effectively across functions
• Strong organizational skills with the ability to manage deadlines and competing priorities

• Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
• Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
• Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
• Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
• Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.
  
• Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.

If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.

Disclaimer: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.