BDC Rep

BDC Representative

Are you a great communicator? Do you thrive in a positive, energetic work environment? Do you enjoy a rewarding, goal-oriented job?

If you answered YES to these questions, we want to hear from you!

Our family-owned dealership group, with over 36 years of proven success, is seeking to add an Internet Sales Manager to our growing team. At Milford CDJR, we offer our employees a work-life balance, a positive culture, and opportunities for growth through development and promotion. For the right candidate, we provide an attractive pay plan, medical and dental benefits, paid time off, paid training, and a company 401k!

We are looking for an Internet Sales Representative (BDC) to join our team. In this role, you will identify sales opportunities and provide exceptional customer service to all online clients through email, phone, and text.

Responsibilities:

Answer customers’ calls, emails, and online lead submissions, and establish follow-ups with sales appointments using a state-of-the-art CRM.

Respond promptly to online inquiries and emails using provided scripts and email/text templates to set appointments for in-dealership demonstrations.

Provide clients with initial product information and have a thorough knowledge of the offered products.

Follow up with online inquiries that are not ready to make an appointment or no-shows for set appointments.

Utilize the CRM tracking system effectively (Vin Solutions).

Communicate with Sales Managers and Sales Team members.

Network and build relationships with new and existing clients.

Qualifications:

Previous high-volume outbound phone call experience in sales, customer service, or other related fields.

Excellent communication and customer service skills.

Bi-lingual skills are a plus.

Strong work ethic and competitive spirit.

Prompt and courteous demeanor.

Positive, hardworking personality.

Strong computer skills.

We strive to create a welcoming, transparent, and forward-thinking environment for our clients and employees. We believe in promoting and developing individual strengths and encouraging personal and professional growth. Our dealer group stands as a leader in the industry based on income. If you possess some or all of these traits, you’ll feel right at home on our team! If you’ve made it this far, GREAT—we look forward to hearing from you soon!

Equal Opportunity Employer:

Rosado Group Dealerships provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Rosado Group Dealerships complies with applicable state and local laws governing nondiscrimination in employment at every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Rosado Group Dealerships expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rosado Group Dealerships’ employees to perform their job duties may result in disciplinary action up to and including discharge.