Senior Engineering Manager, Commerce Platform

United States·SeattleFull-timesenior

OtherPlatform

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Quick Summary

Key Responsibilities

Owning the end-to-end transaction lifecycle. We maintain orders and line-item data, fees, credits and promotions, and booking modifications and cancellations,

Technical Tools

OtherPlatform

At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia.

Headquartered in Seattle and Barcelona, we’re a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We’re investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community.

We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. At Rover we’re committed to creating an accessible, inclusive, and welcoming community, which starts with our employees.

Want to make an impact? Join our pack and come work (and play!) with us.

The Commerce Platform team is the trusted commerce backbone of Rover, owning everything from the orders lifecycle to the checkout and payout experience — making it effortless, secure, and reliable for anyone to transact on Rover while ensuring financial accuracy, auditability, and regulatory compliance at scale. Our team's responsibilities include:

Owning the end-to-end transaction lifecycle. We maintain orders and line-item data, fees, credits and promotions, and booking modifications and cancellations, and we serve as the source of truth for what gets charged, credited, taxed, and paid out on the platform — including tax calculation and reporting across eligible jurisdictions.
Delivering a convenient, secure checkout and payout experience. We own the integrations with our payment service providers (including Stripe and PayPal), manage KYC verification, ensure PCI compliance, and continually improve the platform by expanding payment offerings, optimizing checkout flows, and reducing bottom-line expenses through high-impact projects.
Ensuring accurate, audit-ready financial records. We run the reconciliation and reporting pipelines that keep month close accurate, partnering closely with Rover's Finance & Accounting and FP&A teams as Rover grows internationally and adds new service lines.

Deep technical background with 10+ years in software development best practices, system design, and architecture, and the range to stay credible across the languages and technologies the team uses

8+ years managing multiple teams of engineers, including through one or more managers, with a track record of leading high-complexity, cross-functional initiatives with significant business impact and influencing technical strategy beyond an immediate team

Experience leveraging AI and agentic coding tools to increase engineering velocity and raise the technical bar across engineering teams

Experience with large-scale, high-traffic consumer marketplace platforms; commerce, payments, or other finance-critical domain experience preferred

A track record of growing engineering managers and individual engineers, and building diverse, high-functioning teams with high psychological safety

Strong written and verbal communication, including with senior leadership and stakeholders

Aligned with Rover Core Values

Set technical vision and strategy across their domain — partnering with product and engineering leadership on roadmap, using data to drive KPIs, resourcing, and investment decisions — while staying hands-on enough to preserve technical credibility

Develop a deep enough understanding of Rover's company-wide strategy and roadmap to proactively identify opportunities for the commerce platform, and build the cross-functional partnerships across the company needed to act on them

Understand why commerce demands near-zero fault tolerance, and hold their teams accountable to the accuracy, precision, and observability standards that protect it — investing in the practices and technology that let that rigor scale as the domain grows

Drive AI-native transformation across the domain — identifying where AI/ML and automation can meaningfully improve accuracy, velocity, or cost within commerce platform workflows, and leading their teams through that adoption

Coach and grow engineering managers and engineers, including setting goals, delivering reviews, and hiring great people across their teams and the broader org

Communicate strategy, status, and risk clearly to senior stakeholders, and coordinate cross-team and cross-functional dependencies so commitments stay realistic

Bring a distinct background and point of view that sharpens decision-making and broadens thinking across the wider engineering org, not just their own teams

Exemplify Rover's Core Values, particularly Discipline in the Way We Debate and Intentional Balance of Pace and Precision, given the stakes of getting this domain right

Competitive compensation

401k match

Long-term incentive plan with a company performance-based cash payout

Flexible PTO

Competitive benefits package, including medical, dental, and vision insurance

Commuter benefits

Bring your dog to work (and unlimited puppy time)

Pet benefits, including $1000 toward adopting your first dog or cat

Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches monthly

Regular team activities performed in-person and virtually

In the Greater Seattle Area the first-year salary range is $198,696-$264,266. Additionally, Rover offers a long-term incentive plan with a company performance-based cash payout and benefits to full-time employees.

The cash compensation offered for this role will be dependent on the candidate's experience, qualifications, skills, and abilities as demonstrated in the interview and hiring process.

At Rover, we’re driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we’re committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply.

Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws.

We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.