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Ruelala2d ago
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Director, Loyalty Programs

United StatesUnited States·Bostonexecutive
OtherDirector
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Quick Summary

Overview

Title of role: Director, Loyalty Programs Location: New York, NY or Boston, MA; Hybrid (2 days in the office required) Approved Salary Range: $180,000-$200,

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OtherDirector

 

About the Role

~1 min read
  • Drive the Loyalty Strategy P&L
  • Take full P&L ownership of a key segment that generates a significant percentage of company
  • Set the annual plan and long-term strategy to achieve program objectives and deliver profitable growth.
  • Mobilize a large cross-functional engine across merchandising, tech, and creative teams to maximize membership growth and retention.
  • Innovate and Future-Proof
    • Own the complete lifecycle for new features and strategies, leveraging customer insights and cutting-edge tech—including AI—to build superior customer
    • Demonstrate tenacity by moving quickly to solve complex problems and unlocking growth without letting perfection hinder progess.
  • Lead through Data and Insight
    • Serve as the internal expert on our top-tier customer
    • Steer a comprehensive analytics agenda, solving complex marketing problems from hypothesis to execution.
    • Collaborate with technical and advanced analytics teams to prioritize builds that drive incremental profit and high Loyalty NPS.
  • Build and Motivate High Perfoming Teams 
    • Lead and develop a direct and indirect team, creating an empowered environment where associates achieve their full potential.
    • Serve as a mentor within the broader Marketing team, leading with kindness and a focus on collective success
  • Enterprise-Wide Collaboration 
    • Partner with Merchandising, Product, and Technology leadership to ensure loyalty objectives are integrated into the broader corporate
    • Synthesize complex analysis into clear, compelling narratives for the executive team and senior stakeholders.
    • BA/BS in a quantitative field (Marketing, Economics, Mathematics, ). MBA preferred.
    • 8-10+ years in marketing or program management in a high-growth, entrepreneurial Prior P&L ownership of a consumer-facing program. Preferred: Retail or e-commerce experience, loyalty program experience.

    The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

    What We Offer

    ~1 min read

    At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.

    Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.

    Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate!  World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it.  Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.

    And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work?  It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand.

     

    Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications: We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our GDPR Applicant Privacy Notice and CCPA Applicant Privacy Notice or contact us at recruitingcoordinator@ruegiltgroupe.com.

    Location & Eligibility

    Where is the job
    Boston, United States
    On-site at the office
    Who can apply
    US

    Listing Details

    Posted
    May 22, 2026
    First seen
    May 22, 2026
    Last seen
    May 24, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    60%
    Scored at
    May 22, 2026

    Signal breakdown

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    Director, Loyalty Programs