Customer Experience Associate

Job Type: Full Time

FLSA Status: Non-Exempt, Hourly
Department:  Customer Experience

Location: Bend, OR (hybrid)

People Leader: No

This individual contributor role supports Ruffwear's customers, including consumers, retailers, international distributors, and internal stakeholders, by providing product education and sales assistance. The Customer Experience Team acts as a key liaison between departments to coordinate information and keep the needs of the customer front and center. This position also engages with customers in a retail setting to assist with product selection and represent the Ruffwear brand to create exceptional customer experiences. 

Like all roles at Ruffwear, this person has a first-hand understanding of the interactive bond between canines and humans and a passion for the outdoors.