Sait5d ago

International Admissions Officer

Canada·CalgaryAUPE Permanent Salaryentry

OtherInternational

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Quick Summary

Overview

The Corporate Development, Applied Research and International (CDARI) division is home to SAIT’s continuing education and corporate training offerings, industry applied research services,

Technical Tools

OtherInternational

The Corporate Development, Applied Research and International (CDARI) division is home to SAIT’s continuing education and corporate training offerings, industry applied research services, internal business intelligence department and our centre for international learners. Join a vibrant team focused on service, opportunity and connection.

The Opportunity

Job classification: Customer Service Representative

Salary range: $58,468.80 - $63,024.00. Placement within the range is typically based upon a review of skills, experience, and internal equity.

Hours per week: 40

Paid leave: 3 weeks vacation per year

Deadline to apply: 4:00PM, May 6, 2026

Reporting to the Supervisor, International Admissions and Enrolment, the incumbent provides support and carries out strategic directions established by the Associate Registrar, International and the Associate Vice President International. The International Centre (IC) Admissions Officer is an all-in-one position to support and enable the IC to administer core international admissions functions.

In conjunction with the Supervisor, International Admissions and Enrolment, the incumbent is responsible for actioning IC enrollment management tasks, such as issuing offers, deferring students and completing international document assessments. In alignment with IC business priorities and goals, this role has access to admissions systems and the authority to make admission, cancellation, and deferral decisions.

The International Admissions Officer coordinates individual responsibilities and priorities, in conjunction with overall departmental goals and priorities while adhering to SAIT approved policies and procedures. The incumbent will work closely with the Supervisor, International Admissions and Enrolment and IC Leadership to expand international student enrollments. The individual in this position must work both independently as well as in a team setting with a shared and collaborative attitude.

Review applications and assign decisions or updates to statuses

Complete evaluations of international documents for admission requirements

Review application dashboards in VAS system daily

Provide exceptional customer service by responding to inquiries from applicants regarding admission processes/statuses and updates, using VAS and Freshdesk platforms

Manage the applicant from point of application through to confirmation

Work in collaboration with the International Enrolment Specialist to ensure international admission decisions for co-existent applications cycles are handled effectively

Work diligently to ensure international targets are met within specific time frames

Confirm that all international tuition deposit fees are paid by deadlines

Updating, assigning and distribution of offer and confirmation letters through admissions systems

Assist with deferrals and associated activities pertaining to the admissions cycle

Run daily status reports for international applicants and perform updates to statuses

Assist with processing international cancellations and related refunds

Maintain open lines of communication within the team and with other support services and the academic schools

Promote continuous quality improvement within the team, department, and throughout the SAIT community

In collaboration with the Supervisor, International Admissions and Enrolment, establish application, enrolment management priorities and targets to support departmental and institutional priorities

Ensure IC competitiveness vis-a-vis competitors by driving IC operational efficiencies (admissions, waitlists, etc.) across the institute

Participates in communication strategies and tactics related to the admission cycle

Support the delivery of customer-centric service to applicants

Provide support to prioritize applications based on external data inputs (government processing times, local country conditions, geo-politics, etc.)

Support accurate and efficient processing of international applications based on established service standards and timelines

Answers email inquiries from staff, faculty and students

Leadership may assign duties, responsibilities and projects as required

• Post-secondary diploma or degree is required, preferably in International Relations, International Communications, International Business, etc.

• A minimum of 2-3 years of directly related experience in International Education and international Admissions in a post-secondary setting

• Previous experience evaluating educational documents is strongly preferred

• Experience with project management would be considered an asset

• RISIA certification or RCIC would be considered an asset

• Experience living, working or studying abroad is preferred
• Experience with student information systems (Banner, VAS, OnBase etc.) preferred
• A second language would be an asset