Medical Assistant (MA)

United States·CharlotteRemotePart Timemid

Medical AssistantHealthcare Clinical

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Quick Summary

Overview

Salvo is looking for an experienced Medical Assistant that is experienced in working remotely and making outbound calls to patients. We are seeking a highly organized and detail-oriented Virtual Medical Assistant to provide administrative support to our care team.

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Medical AssistantHealthcare Clinical

Salvo is looking for an experienced Medical Assistant that is experienced in working remotely and making outbound calls to patients.

We are seeking a highly organized and detail-oriented Virtual Medical Assistant to provide administrative support to our care team. This position is ideal for a self-motivated individual with strong communication skills and the ability to efficiently manage tasks in a remote work environment.

The Virtual Medical Assistant will be responsible for making out-bound calls to patients to conduct intake meetings, will manage documentation in electronic health records (EHRs) including orders and monthly notes, triaging patient messages, and scheduling patient appointments, all while maintaining a high level of confidentiality and professionalism.

Our ideal candidate is someone who enjoys the challenges of an early-stage start up, is eager to learn, process oriented, and has a patient-first mindset.

Conduct outbound calls to patients to complete patient intake calls

Manage patient scheduling, appointments, and follow-ups

Handle medical records, data entry, and documentation in EHR systems

Monitor, triage, and respond to incoming member messages

Ensure all patient records are accurately entered into the EHR system and update them as needed

Ensure compliance with HIPAA regulations and maintain patient confidentiality

Provide general administrative support to care team and patients

Manage patient tasks to ensure timely documentation and communication for all patients

Proven experience as a medical assistant, virtual medical assistant, or administrative support role in a healthcare setting

Experience working in a remote setting

Experience making out-bound calls to patients

Strong familiarity with electronic health records (EHR) systems (e.g., Epic, eCW, gGastro)