Sambatv2mo ago

Programmatic Account Manager

Sydney · SydneyInternational Contractor (B2B)entry

SalesOtherAccount ManagerProgrammatic Account Manager

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Quick Summary

Overview

Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.

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SalesOtherAccount ManagerProgrammatic Account Manager

Samba is an AI-powered media intelligence company on a mission to give marketers the complete picture of their audiences. Our AI indexes media consumption across millions of smart TVs and 2.5 billion web pages, combining that data with third-party signals through the Samba Knowledge Graph, a map of the real interests, behaviors, and purchase intent of 1.5 billion user profiles globally. Brands, agencies, publishers, and platforms use Samba to make smarter decisions across every stage of the marketing funnel.

Samba is seeking a Client Success Manager to join our fast-paced team in the APAC region. We're looking for a highly motivated and adaptable professional with a strong technical background in programmatic advertising and an in-depth understanding of the ad tech ecosystem.

This role is ideal for a self-motivated individual who is eager to take ownership of client portfolios and drive growth. You will be at the forefront of our data, programmatic, and measurement capabilities, leading media planning, reporting, and campaign management from pre-sales to post-sale servicing. You'll work closely with the sales team to provide an exceptional end-to-end client experience, ensuring seamless campaign execution and performance optimization, while translating complex data into actionable insights that demonstrate value.

Assess client business goals and media requirements to deliver tailored solutions and strategic recommendations for audience and measurement

Build and maintain strong client relationships, driving satisfaction, renewals, and expansion opportunities

Analyse campaign performance and translate data into clear, actionable insights that demonstrate ROI

Lead post-campaign reviews and client presentations, aligning on performance, learnings, and next steps

Develop and activate audience strategies aligned to client media plans, including cross-sell and upsell opportunities

Monitor, optimise, and troubleshoot campaigns, audiences, and measurement to ensure smooth delivery

Collaborate cross-functionally with Sales, Product, and Operations to support effective execution

Identify and drive process improvements to enhance operational efficiency and client outcomes

Required Qualifications:

Bachelor's Degree

5+ years of programmatic advertising experience with a proven track record of growing accounts and establishing strong client relationships

Strong programmatic expertise and confidence working with a range of ad-tech vendors, including DSPs, SSPs, DMPs, ad servers, and ad-verification platforms

Solid experience in Excel, including pivot tables and advanced data visualization

Key Attributes:

Meticulous attention to detail

Master of time management with the ability to prioritize multiple tasks and meet deadlines in a fast-paced startup environment

Exceptional interpersonal and problem-solving skills with the ability to manage difficult client conversations

Hands-on expert who is passionate about ad tech and ready to take on challenges

Self-starter who loves learning and teaching new technology

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