Community Manager

We weren't built to follow, we were built to lead.

Based in Old Street, London, SAMY is a dynamic agency that harnesses data and technology to create best-in-class strategies, creative, and campaigns. Our teams are fascinated by human behaviour, especially how it impacts online activity. We help brands maintain relevance by understanding their customers better through unrivalled research methodologies. We boast a diverse client list that includes global leaders like McLaren and The North Face, plus, we're a fun bunch with a diverse range of thoughts, ideas, and approaches.

We are Path Finders: curious, ambitious, and never afraid to challenge what's next.

We’re seeking a creative and strategic Social Media Community Manager with a passion for building engaged online communities. In this pivotal role, you'll be responsible for developing innovative community engagement strategies, bringing them to life, and strategically managing their performance across platforms to resonate deeply with our client's audiences.

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• Proven experience in a social media management role, ideally in an agency environment or in-house for a consumer brand, with experience in community management a must for the role.

• Demonstrable success in developing, leading, and executing impactful social media strategies that have delivered measurable results for consumer brands.

• Deep understanding of the nuances and best practices for various social media platforms, with specific expertise in TikTok and experience building content and communities for brands.

• Experience using social media analytics, management and scheduling tools (e.g. Meta Business Suite, TikTok Analytics, Google Analytics, Sprinklr, Hootsuite, Buffer, Sprout Social) to track, interpret and report on performance.

• Strong understanding and use of social tech relevant to content creation and community management, with solid design principles, basic photo/video editing skills, excellent communication and organisational skills, and a strong portfolio showcasing impactful social media campaigns, hands-on content creation and community-building initiatives.

• Highly creative and innovative, with a passion for pushing boundaries in content creation and community building across relevant client sectors.

• Proactive, self-motivated and takes initiative, with a strategic and results-oriented mindset.

• Solution-oriented, with excellent problem-solving skills and the ability to adapt to changing situations and the fast pace of social media and culture.

• Collaborative and team-oriented, with excellent interpersonal skills and a willingness to learn, grow and contribute significantly to a dynamic agency environment.