Loyalty Analyst

As part of our Innovation Development Team, this role focuses on designing, building, and maintaining a Customer Loyalty Application that enables data‑driven engagement across sales, inventory, and finance.

You will operate at the intersection of full‑stack development and business analysis, translating business needs into scalable technical solutions while delivering meaningful insights through analytics, workflows, and user-facing applications. This position plays a critical role in improving customer retention, operational efficiency, and strategic decision‑making.

• Design and build modern, enriched user interfaces using JavaScript and Vue.js for customer‑facing and internal loyalty applications.
• Develop and maintain backend services and analytical applications using Python to support loyalty data, metrics, and workflows.
• Define, analyze, and translate business requirements into technical solutions, acting as a bridge between stakeholders and development teams.
• Design, optimize, and manage SQL-based data models, procedures, and queries to support loyalty data products.
• Build and maintain RESTful APIs for integration between front‑end applications, backend services, and data platforms.
• Develop analytics, automated workflows, dashboards, and data consumption applications to support business insights.
• Collaborate with cross‑functional teams using GitHub for source control, code reviews, and CI/CD workflows.
• Contribute to continuous improvement of application architecture, performance, and usability.

• 3+ years of experience with JavaScript and modern frontend frameworks (Vue.js preferred).
• 2+ years of experience with Python, including backend frameworks such as FastAPI, Flask, or similar.
• Strong proficiency in SQL, including complex queries, data modeling, and database functions (Snowflake preferred).
• Hands‑on experience designing, developing, and maintaining RESTful APIs.
• Experience using GitHub for version control and collaborative development.
• Strong analytical and problem‑solving skills with the ability to understand and document business processes.
• Professional working proficiency in English.

• Experience working on Customer Loyalty, CRM, or customer engagement platforms.
• Experience in data analytics, data engineering, or data science roles or projects.
• Strong communication skills, with the ability to work effectively with business stakeholders and technical teams.
• Experience developing BI products, such as dashboards, reports, and self‑service analytics tools.
• Familiarity with cloud platforms and data warehousing solutions (Snowflake, Azure).
• Experience applying Material Design principles using frameworks such as Vuetify.
• Exposure to or hands‑on experience with GitHub Copilot or other AI‑assisted development tools.
• A mindset of continuous learning, adaptability, and staying current with industry best practices.
• Ability to work independently while thriving in a collaborative, cross‑functional environment.
• Experience working in Agile/Scrum environments.
• Strong collaboration skills, intellectual curiosity, adaptability, and a commitment to continuous learning.

• Benefits that go beyond Mexican labor law, ensuring your well-being and peace of mind.
• A collaborative and inclusive work environment where your contributions are valued.
• Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects.
• Access to cutting-edge tools, resources, and a supportive team to help you excel.
• The chance to work with a global, innovative company shaping the future in its industry. 
   

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