Technical Program Manager (Computer Vision), Public Sector

Scale AI is at the forefront of the AI revolution, helping the U.S. government unlock the potential of AI across national security missions. We’re building enterprise-grade computer vision solutions and delivering them into operational use cases that matter.

We’re hiring a technical program manager (TPM) to lead and coordinate delivery of computer vision workflows for a national security customer. As a TPM on our public sector delivery team, you will own or support a customer account plan, triage customer technical issues, use data and analytics to align internal resources around Scale’s hardest problems, and drive the creation of tools that add direct value to Scale’s Public Sector customers.

• Manage customer relationships from the executive to the end user
• Work alongside customers to scope computer vision use cases that Scale’s engineering team will build and you will ultimately refine
• Lead or support a cross-functional project team to deliver on and exceed the customer's AI/ML objectives
• Lead with a “whatever-it-takes” mentality, proactively identifying customer needs and operator pain points to ensure customer success
• Learn technical concepts and tools to necessary depth, leveraging that expertise to create solutions from scratch or drastically improve existing solutions
• Partner with engineering, operations, and other public sector teams to build and deliver AI systems tailored to unique government use cases in the computer vision domain

• A technical background (education or professional experience with computer science, economics, statistics, engineering)
• A proven track record in B2B client-facing roles and expanding client relationships
• Prior experience owning the technical implementation of solutions to the government 

• An active TS/SCI clearance
• 3+ years of work experience succeeding in stakeholder management or a customer-facing role delivering enterprise-scale applications / solutions
• A deep understanding of ML operations process
• A track record of structured, analytics-driven problem solving
• Excellent verbal and written communication skills
• Willingness to be onsite with customers up to 4 days per week in the DMV area and / or prepared to travel a minimum of 25%

At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. 

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.

We comply with the United States Department of Labor's Pay Transparency provision. 

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