Platform Support Engineer

We are seeking a motivated Support Engineer to join our high-energy Trade & Platform Support team at Schonfeld. In this role, you will drive global Incident Management; coordinating, troubleshooting, and resolving live production issues across our quantitative trading platform. You’ll serve as the front-line guardian of our proprietary trading environment, partnering with teammates in New York, London, and APAC to deliver seamless 24 × 7 “follow-the-sun” support. You’ll collaborate closely with our development teams to boost reliability, maintainability, and performance.

The Platform Support Engineer will serve as the first point of contact for production issues, support requests, and system alerts. You will triage, investigate, and resolve incidents in real time, escalating when necessary while collaborating with our software-development teams to ensure seamless deployment of new code into production. Beyond firefighting, you will integrate AI into day-to-day workflows to automate processes, enhance monitoring, and drive operational efficiency, as well as build additional tools to strengthen our environment. Working in a Linux-based environment that harnesses cutting-edge databases and powers our proprietary trading systems, you will help keep Schonfeld’s global platform operating at peak performance.

Schonfeld is a global multi-manager hedge fund that strives to deliver industry-leading risk-adjusted returns for our investors. We leverage both internal and external portfolio manager teams around the world, seeking to capitalize on inefficiencies and opportunities within the markets. We draw from decades of experience and a significant investment in proprietary technology, infrastructure and risk analytics to invest across four main strategies: Quant, Tactical, Fundamental Equity and Discretionary Macro & Fixed Income.

At Schonfeld, we’ll invest in you. Attracting and retaining top talent is at the heart of what we do, because we believe that exceptional outcomes begin with exceptional people. We foster a culture where talent is empowered to continually learn, innovate and pursue ambitious goals. We are teamwork-oriented, collaborative and encourage ideas—at all levels—to be shared. As an organization committed to investing in our people, we provide learning and educational offerings and opportunities to make an impact. We encourage community through internal networks, external partnerships and service initiatives that promote inclusion and purpose beyond the firm’s walls.

The base pay for this role is expected to be between $110,000 and $120,000. The expected base pay range is based on information at the time this post was generated. This role may also be eligible for other forms of compensation such as a performance bonus and a competitive benefits package. Actual compensation for the successful candidate will be determined based on a variety of factors such as skills, qualifications, and experience.