Workforce Mobilisation and Support Coordinator

Scope’s purpose is to create meaningful opportunities for people with disability to belong and thrive. We support people with physical, intellectual and multiple disabilities to achieve their goals. Scope is a registered provider under the NDIS and delivers a range of services including supported independent living, short term accommodation (respite), social connections, lifestyle options, therapy and employment services in over 420 service locations across Victoria and NSW.

Scope has an exciting opportunity for a relationship oriented professional to contribute to our workforce transformation and positively impact the future provision of services to the disability sector.

You will initially commence on a 12-month fixed term contract and bring your positive attitude, curiosity for learning, adaptability and customer focus to a newly established team within workforce management and mobilization at Scope Australia.

You will enjoy interacting with diverse stakeholders and possess the communication and relationship skills to thrive in a fast paced and complex environment.

There is potential to create your own adventure longer term with promising career prospects for the right person.

This role will work closely with relevant stakeholders to coordinate Scope’s frontline contingent workforce to address short-term vacancies and fill shifts; supporting Scope to mobilise a skilled and capable workforce to empower our clients to belong and thrive, now and into the future, sustainably.

Your responsibilities will include:

• Working with workforce schedulers, frontline leaders, enabling functions and other relevant stakeholders to understand operational contingent workforce requirements.
• Supporting the coordination of day-to-day processes and raising any issues or practical suggestions for improvement through the appropriate channels to help ensure safe and quality client services.
• Actively listen to and communicate with operational contingent employees to understand their requirements and/or provide advice, in alignment with relevant policies and procedures, and escalating complex issues or concerns where required.
• Build and maintain collaborative relationships with relevant stakeholders, partnering to achieve outcomes.
• Follow established processes, maintain accurate records, monitor day-to-day activities, and escalate any issues or opportunities for improvement that require higher-level decision-making or problem-solving.
• Understand, prioritise and negotiate competing requirements to deliver work to time and quality expectations, escalating where required.
• Prepare routine reports using available data to show progress and highlight any issues, escalating concerns as required

We will value your :

• Strong coordination and administrative skills, with the ability to manage multiple activities and competing priorities. (MS Excel at intermediate level)
• Strong written and verbal communication skills, with attention to detail and accuracy.
• Ability to build effective working relationships with stakeholders.
• Understands, prioritises and manages competing requirements to deliver outcomes, seeking guidance when needed.
• Works within established procedures, adapts to changing priorities, and seeks guidance when faced with unclear or complex situations.
• Builds and maintains stakeholder relationships, working in partnership to deliver outcomes
• Strong attention to detail and organisational skills. 
• Curious to acquire knowledge and data, able to bring structure to a busy portfolio of work

At Scope, we ‘Celebrate our people’ by rewarding you with access to an exclusive benefits platform.  You will have access to cashback, vouchers, and discounts to over 500 popular retailers covering groceries, fuel, entertainment, wellbeing and so much more. It’s one of the ways we thank our team for the ongoing and valued contribution they make to the lives of the people we support.

View our stance on inclusion, diversity and human rights by visiting our careers page.

Take your career on a journey with Scope and work proactively with us to achieve our purpose!

Position Description

Advertised: 13 Jul 2026 AUS Eastern Standard Time
Applications close: 03 Aug 2026 AUS Eastern Standard Time

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