Specialist New Store Coordinator Service

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Own the new store opening playbook and lead the operational execution of new Workshop and Connection Center launches.
• Develop and manage detailed project timelines, milestones, and schedules in partnership with construction, facilities, IT, HR, legal, service, and sales teams.
• Ensure all physical and operational components—equipment, inventory, systems, signage, and safety infrastructure—are in place on time.

• Collaborate with Recruiting and Learning & Development to support onboarding and ramp-up of retail and service teams.
• Coordinate training schedules across multiple functions, including vehicle operations, customer delivery, service workflows, and safety procedures.
• Facilitate hands-on training sessions, mock scenarios, and operational walkthroughs to ensure team readiness.
• Partner with service leadership to confirm SOPs and technical training resources are in place before launch.

• Act as the central liaison between real estate, construction, design, recruiting, L&D, and retail leadership to ensure seamless coordination.
• Work with digital and IT teams to manage go-live support for systems across sales, delivery, and service.

• Support the day-to-day retail operations of our Nashville, TN location. These may include but are not limited to opening/closing procedures, customer interactions, reservation support, ordering supplies, office management, and document management.
• Oversee site readiness activities including facility setup, equipment installation, vehicle logistics, merchandising, shop tooling, and IT infrastructure for front-of-house and back-of-house functions.
• Ensure service bays, parts storage, and technician work areas meet launch requirements in collaboration with service operations and facilities teams.
• Lead soft launch activities such as role plays, test drives, mock repairs, and delivery simulations to validate operational preparedness.

• Conduct post-opening assessments to evaluate retail and service operations, identify improvement opportunities, and ensure smooth transition to standard operations.
• Provide on-site stabilization support for 30–60 days post-launch to reinforce training, SOPs, and team execution.

• →To be considered for career opportunities at Scout Motors, applicants must be 18 years of age or older. 
• →Residing in San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, Scout Motors will consider for employment qualified applicants with arrest and conviction records. 
• →Residing in Los Angeles: Scout Motors will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring Ordinance. 
• →Residing in New York City: This role is not eligible for remote work in New York City.

Scout Motors is committed to employing a diverse workforce and is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, pregnancy, or any other characteristics protected by law. Scout Motors is committed to compliance with all applicable fair employment practice laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact ScoutAccommodations@scoutmotors.com.