Staff Digital Operations Lead (R4912)

United StatesFull Time Employeelead

OtherOperations Lead

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Requirements Summary

Build and refine campaign and website workflows, identify inefficiencies, and implement automation and AI-driven solutions to improve speed, accuracy, and scalability 4–7+ years in digital production,

Technical Tools

OtherOperations Lead

Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube.

Shield AI is hiring a Digital Operations Lead to drive execution, coordination, and operational integrity across paid media campaigns and website experiences. This role functions as a digital producer, responsible for translating strategy into structured plans, aligning resources, and ensuring work is delivered accurately and on time.

This is not a concepting or creative development role. It is focused on executional excellence, production systems, and managing the flow of work across campaigns and digital surfaces. You’ll work closely with one of the strongest in-house creative teams, helping translate high-quality ideas into fully realized campaigns across paid media and digital touchpoints.

You have a process-oriented, systems mindset. You enjoy building structure, improving workflows, and leveraging automation and AI to make systems more efficient over time.

You are excited about using tools (including AI) to streamline and eventually replace manual work, freeing up time to focus on higher-value operational improvements.

Agency Management: Serve as the primary day-to-day point of contact for media agencies and external partners, aligning on timelines, deliverables, and execution standards to ensure work is delivered accurately and on schedule

Campaign Production & Execution: Own the end-to-end production of campaigns across channels (YouTube, LinkedIn, programmatic, CTV, etc.), translating strategy into detailed execution plans with clear timelines, dependencies, targeting, budgets, and flighting

Digital Production & Resource Management: Manage timelines, capacity, and asset readiness across campaigns and web initiatives, coordinating closely with internal teams to ensure work is properly resourced and delivered without delays

Website Operations: Oversee the execution of website updates, landing pages, and campaign integrations, ensuring accuracy, consistency, and alignment with broader marketing efforts

Asset & Creative Operations: Manage the flow, formatting, trafficking, and versioning of creative assets across campaigns and digital placements, ensuring assets meet channel requirements and are deployed correctly

Process & Systems Optimization: Build and refine campaign and website workflows, identify inefficiencies, and implement automation and AI-driven solutions to improve speed, accuracy, and scalability

4–7+ years in digital production, marketing operations, campaign management, or similar execution-focused roles

Demonstrated experience managing multi-channel campaign launches (paid media, web, landing pages)

Strong operational rigor with attention to detail across timelines, assets, and delivery

Experience coordinating across internal stakeholders and external agencies

Comfort working with marketing tools, CMS platforms, and campaign management systems

Ability to manage multiple concurrent workstreams with shifting priorities

Familiarity with automation tools and interest in applying AI to improve workflows

Background in digital production, media operations, or integrated campaign delivery

Experience with resource planning, capacity management, or production scheduling

Exposure to performance marketing metrics and pacing optimization

Experience implementing workflow systems or process improvements at scale

Familiarity with tools such as Google Ads, LinkedIn Campaign Manager, CMS platforms, and project management systems (e.g., Asana, Jira)