Senior Manager of Business Transformation

Remotesenior

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Quick Summary

Overview

Senior Manager, Business Transformation (Healthcare | Specialty Pharmacy | Consulting Backgrounds Welcome) Compensation: $135,000 – $145,000 base + bonus + benefits Location: Remote (U.S.

Technical Tools

OtherBusiness

Responsibilities

~1 min read

Develop and manage detailed project plans and roadmaps, timelines, dependencies, deliverables, charters, and risk registers for complex engagements
Conduct pre-launch readiness assessments (workflows, staffing, training, systems)
Drive alignment of implementation activities with broader organizational and partner objectives
Solve complex operational challenges while maintaining focus on short-term milestones and long-term outcomes
Ensure successful go-live execution and serve as the primary point of contact for feedback, optimization, and long-term process improvement

Support coordination of complex workstreams across clinical operations, pharmacy, and other related functions (e.g., IT/EMR/AI automation, 340B, Payer, and/or Trade Relations)
Drive completion of multiple concurrent implementations at varying stages of maturity and/or across multiple sites
Track progress against milestones and proactively identify and mitigate risks
Manage competing priorities to meet timelines and deliverables

Serve as the central point of project management for internal/external third-party teams and their execution at health system partners
Deliver clear, executive-ready status updates and synthesize insights into actionable communication and report, as appropriate, to senior internal/external stakeholders
Facilitate governance (e.g., executive steering committees, leadership briefings, working sessions, etc.) and ensure overall structure sets program up for successful execution
Build strong relationships to drive alignment, adoption, and long-term success for internal Shields stakeholders, Operation teams, and health system partners

Analyze workflows, processes, and performance data to suggest improvement opportunities
Develop and refine standardized implementation playbooks and best practices
Integrate new processes in a way that enables adoption and streamlines workflows
Drive continuous improvement and ensure compliance with clinical and operational standards (e.g., develop a repository acting as a Center of Excellence for each project)

Requirements

~1 min read

Bachelor’s degree preferrable in Healthcare Administration, Business, Pharmacy, or related field
4–6+ years of healthcare, pharmacy, or implementation project management experience (3+ years working in a healthcare, pharmacy, related environment with minimum of 2 years supervisory/direct project management experience)
Proven ability to manage multiple large-scale, cross-functional implementations simultaneously
Proficiency in project management tools (e.g., Smartsheet, MS Tools & Application Suite)
Advanced project management planning and execution skillset
Intermediate knowledge of AI tools in the marketplace and interest in using, engaging with, and learning and deploying such tools at health system partners

Nice to Have

~1 min read

Management Consulting Experience (2+ years)
Experience in specialty pharmacy or outpatient clinical program implementation
Familiarity with EMR systems and healthcare technology integrations
PMP, Lean Six Sigma, or similar certification
Advanced degree (MBA, MHA, MS)

Highly proficient in project planning, tracking, and on time delivery oversight
Strong ability to manage complex timelines, dependencies, and competing priorities
Disciplined execution with strong follow-through and accountability
Execution focused, ready to collaborate with and inspire your team to build, iterate, launch, and learn quickly

Strong analytical skills with ability to think critically and synthesize data into insights/actions
Ability to assess current state processes and identify gaps or improvement opportunities
Forward-thinking mindset with focus on scalable solutions and innovation

Exceptional presentation and relationship management skills
Excellent written, verbal, and interpersonal communication skills
Ability to influence and drive decisioning without direct authority across diverse stakeholder groups
Strong ability to translate complex information into clear, actionable messaging

Demonstrated ability to lead cross-functional teams and foster collaboration
Proven ability to coach, guide, and influence team members and stakeholders (indirect team members, senior leaders, etc.)
Demonstrated ability to build alignment across teams and break down silos to drive outcomes

Ability to operate effectively and independently in fast-paced, ambiguous environments
Nimble, creative, and solution-oriented approach to challenges
Embrace change and drive innovation in processes and delivery models

Successful, on-time go-live of healthcare, pharmacy, and/or related programs at partner sites
Strong stakeholder alignment and high partner satisfaction
Minimal operational disruption with high adoption of workflows aligned to outlined timelines
Scalable, repeatable implementation processes that improve speed-to-launch
Effective management of multiple concurrent initiatives without degradation in quality
Motivated by an innovative, fast-paced environment, and readiness to embrace change

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.