Settlements, Sr Associate

The Settlements Sr Associate is responsible for the end-to-end execution and authorization of settlement processes, ensuring high system integrity and operational efficiency. This role combines hands-on technical management of SWIFT/SEPA transactions with cross-functional collaboration to resolve complex queries and implement system enhancements. The ideal candidate is a meticulous, remote-ready professional with banking experience who can document internal procedures and drive the team toward achieving critical KPIs.

• →Manage and execute all settlement related processes (creation, maintenance, authorizations & investigation) using CRM and Settlement Systems.
• →Collaborate with internal Teams (Tech, Underwriting, Finance, CRM, Legal) and customer-facing Teams (Sales, Client Relations) as needed.
• →Handle internal and external queries related to the settlements processes and systems; monitor system health, raise tickets, and liaise with Technical Teams to resolve issues. Escalate to the Settlements Supervisor.
• →Execute required daily system actions including processes, report generation, and other tasks assigned by Settlements Supervisor.
• →Participate in testing, new project implementations, and related initiatives; document tasks accordingly.
• →Assist with implementing new features and products; propose enhancements or corrective actions for processes or systems.
• →Design, maintain, and document internal Settlements Team procedures; provide guidance or training to new team members and cross-department colleagues.
• →Maintain an up-to-date knowledge base with manuals and procedures related to the Team’s operations.
• →Maintain consistent communication with internal teams regarding critical tasks and processes.
• →Monitor department KPIs and strive to achieve targets.

• A-Level qualification or higher.
• A Diploma in Banking will be considered as an asset.
• Experience in payments, money remittance, or similar financial environments.
• Banking industry experience is beneficial.
• Familiarity with payment types such as SWIFT, SEPA, and TARGET.
• Highly organized, meticulous, and able to work independently.
• Strong attention to detail, flexible, and collaborative in a remote environment.