Shopback 24mo ago

Product Management Intern

Singapore·SingaporeInternentry

Product ManagementOtherProduct Management Intern

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Quick Summary

Overview

Our Journey The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America.

Technical Tools

sql

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

About this role

As an Intern in our Product Management team, you will be working closely with senior product managers as well as a diverse range of stakeholders across our commercial, marketing, operations and engineering teams. You will play an important role in the definition and execution of product analysis, design, documentation, rollout and optimisation across a range of features and initiatives, ultimately contributing to valuable solutions for our customers and merchants and the growth of ShopBack’s network.

This position is open for H2 2026 (June - December) applications.

Please note that we are only seeking interns who can commit on a full-time basis (Monday to Friday, 9:00am to 6.30pm).

Work with product managers and commercial partners to identify factors affecting product / feature performance and growth; refine KPIs, success metrics etc. to track product performance by deconstructing product strategy, goals and value propositions

Provide analytics support to product initiatives in your associated business functions including creating business cases to justify taking or not taking actions

Champion a better experience for users by 1) being the voice of users with the insights you generate; 2) collectively shaping & prioritizing feature decisions with quantitative input; 3) taking a sense of ownership on metrics and tracking to improve UX

Collaborate with PMs and local commercial partners to explore, recommend and drive alternative solutions end to end based on use cases and prioritization

Capture requirements from different stakeholders for new features, providing both a summary and the detail to ensure those features are successful

Able to document, clarify, and break down processes into logical steps. Able to communicate these processes effectively either in written format or flow charts

Has the ability to problem solve by breaking-down a problem into its component parts

Capacity to communicate succinctly, with clarity and thoughtfulness

Is able to provide actionable feedback on user interface and user experience designs

Is able to interpret data and identify patterns to make hypothesis-driven decisions

Is proactive with self-learning by reading documentation and seeking out domain experts

Able to commit for a minimum of 6 months, full time

Proficient in using SQL and familiar with software development processes is a plus

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!