Technical Delivery Manager – Commerce Core (m/f/d)

Shopware is a leading open commerce platform for ambitious companies in digital commerce. With an API-first approach, maximum flexibility, and a strong community, we create future-oriented e-commerce solutions. Our 450 employees across Europe share a passion for innovation, openness, and team spirit.

Our Commerce Core teams are the beating heart of Shopware: They build the features, frameworks, and APIs that power thousands of shops around the world. We’re now looking for a Technical Delivery Manager (m/f/d) to join this journey and help us keep delivery predictable, efficient, and joyful. You’ll work closely with Product, QA, and Developer Relations to transform complex ideas into reliable, high-quality releases that make a real difference for developers and merchants alike.

If you love solving complex delivery challenges, thrive in cross-functional collaboration, and have a passion for release management, this role is for you.

This position can be filled on-site, hybrid, or full-remote within Germany or specific European countries where we are registered. Your work location will be agreed upon in advance and forms the basis of your employment contract.

As a Technical Delivery Manager for Commerce Core, you’ll act as the operational backbone of our product unit, facilitating that projects are delivered on time, to specification, and with high quality.

Think of yourself as the operational COO of the product unit: balancing priorities, coordinating dependencies, and enabling our engineers and QA teams to do their best work.

• You take ownership of the operational delivery of the Commerce Core roadmap and ensure that releases are predictable, stable, and of high quality.

• You maintain a clear three-month execution roadmap that balances new features, maintenance, and technical debt.

• Together with Product Managers and Engineering Leads, you translate complex technical work into actionable plans.

• You coordinate both major and minor releases — from security updates and patches to QA readiness and release communication.

• Delivery metrics such as PR throughput, issue cycle time, and release health are continuously monitored, and potential risks are surfaced early to Engineering Leadership.

• You contribute to improving our processes by refining and automating GitHub workflows, including milestones, labels, and CI/CD pipelines.

• In backlog and bug review sessions, you help ensure that priorities are clear and focus remains on the most impactful work.

• You foster a culture of reliability, openness, and continuous improvement where feedback drives meaningful change.

• You have at least four years of professional experience in a technical role such as Software Engineer, QA Engineer, or DevOps Engineer.

• You bring experience in release management, release engineering, or CI/CD automation.

• Working with GitHub, GitHub Actions, and modern version control workflows is second nature to you.

• You know how to collaborate effectively with multiple stakeholders across engineering, QA, and product.

• Clear, empathetic, and proactive communication — especially in complex situations — is one of your key strengths.

• You work in a structured and organized way and have a strong sense of ownership and accountability.

• You have excellent English skills and are comfortable using them daily (German is not required).

• Experience in open-source ecosystems, coordinating large-scale releases or product migrations, and a genuine commitment to inclusive teamwork and a respectful, empowering work culture complete your profile perfectly.