Service technician (ANZ)

Your duties will include but not be limited to –

• Comply with all customer safety requirements, including on site safety inductions and the use of PPE where required.

• Service and repair equipment and hand tools at client premises including equipment supplied by competitors.

• Support equipment installations and provide training to customer’s operations and maintenance personnel.

• Visit service agreement customers as per their service agreement and other customers as required.

• Perform diagnostic checks and troubleshoot problems and faults with equipment and hand tools.

• Prepare ad-hoc and monthly service reports as required.

• Administer documents associated with assigned service jobs.

• Assist sales staff with preventative maintenance agreements and to market service agreements.

• Develop the machine and consumable products market with the end consumer.

• Minor account management and occasional technical demonstration with existing and new business.

• Look for opportunities for future development of the business relationship.

• Maintain and manage stock inventory as per company guidelines.

• Ensure the company vehicle is maintained in a clean and presentable standard at all times.

• Other duties as directed by Management.

• Qualification in the mechanical field is mandatory

• A current drivers license is mandatory

• Maintenance background, mechanical aptitude and excellent problem solving skills

• An electrical qualification (disconnect/reconnect) is desirable

• Experience in pneumatics, hydraulics is desirable.

• Must be highly motivated and be able to work unsupervised.

• Possess excellent written and verbal communication skills

•  Computer literacy – MS office suite (outlook, work and excel).

• Good time management.

• Able to work with limited supervision.