Sila
Sila1mo ago
New
USD 21–23/yr

Customer Service Representative (copy)

United StatesUnited States·AugustaFull-timemid
Customer Support SpecialistCustomer
3 views0 saves0 applied
Apply Now

Quick Summary

Requirements Summary

Develop a proven track record in customer service. IT competent; good typist and proficient with phone systems. Highly organized with exceptional follow-through abilities.

Technical Tools
Customer Support SpecialistCustomer
 
Customer Service Representative - Augusta, ME
Dave's World, is one of the largest and fastest growing heating, cooling, and plumbing companies, located throughout the state of Maine.
Salary:
  • $20 - $23 per hour + bonuses
    • Schedule: Monday-Friday 8am-5pm
    Basic Function:
  • To cheerfully answer the phone and assist customers with booking jobs, following up on jobs, selling products and/or services, and handling basic customer issues.
  • Daily Duties:
  • Convert incoming customer calls into booked service appointments.
  • Deliver call scripts with an authentic cadence; be clear, compelling and personable.
  • Respond to customer requests, resolving issues and promoting the brand.
  • Be professional and establish customer rapport, encouraging repeat business.
  • Participate in training to boost booked calls and practice outbound calling.
  • Adhere to the company’s plan for resolving customer complaints quickly and favorably.
  • Maintain and update customer database with complete and accurate information.
    • Skill Requirements:
  • Develop a proven track record in customer service.
  • IT competent; good typist and proficient with phone systems.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Ability to build trust and demonstrate empathy.
  • Personality that blends well with a fast-paced, goal-driven environment.
  • Competitive individual contributor who also loves to win as a team.
  • Highly motivated, flexible and great attitude on life.
    • Salary:
  • $20-$23/hr+ Bonuses
  • Deliver Wow Service
  • Honesty and Integrity
  • Empathy
  • Resourceful
  • Attention to Detail
  • Happiness
  • Committed to Growth and Learning
  • Working Environment:
  • Standard office
  • Temperature controlled
  • Sitting/standing desk

    • Location & Eligibility

    Where is the job
    Augusta, United States
    On-site at the office
    Who can apply
    US

    Listing Details

    Posted
    June 1, 2026
    First seen
    June 1, 2026
    Last seen
    July 17, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    77%
    Scored at
    June 1, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position
    Sila
    Sila
    lever
    Employees
    5
    Founded
    2020
    Domain
    sila-irm.com
    Jobs
    View 343 jobs
    View company profile

    4 other jobs at Sila

    View all →

    Explore open roles at Sila.

    Sila
    HVAC Service Technician
    $0k–$0k/yr
    Full-time    Sila
    Drain Install Technician
    $0k–$0k/yr
    Full-time    Sila
    Sewer Sales Rep
    Full-time    Sila
    HVAC Apprentice
    Full-time

    Similar Customer Support Specialist jobs

    View all →
    20Four7Va20Four7VaRemote
    I-CPT-11301 IT Support Specialist
    Remote
    JustworksJustworks
    Customer Support Specialist, Benefits
    $0k–$0k/yr
    acgacg
    Licensed Customer Service Representative (Insurance) - Lockport, IL
    $0k–$0k/yr
    team-elite-llcteam-elite-llc
    Customer Service Representative
    fullTime
    basysprobasyspro
    Customer Support Specialist
    ConveraConvera
    Customer Support Specialist (German or French speaker)

    Browse Similar Jobs

    Customer Service Representative901Technical Support Engineer682Call Center Agent430Support Engineer304Technical Support Specialist165Product Support Specialist89Technical Account Manager71Customer Care Specialist55Client Support Specialist51Operations Support Specialist37Customer Support Manager28Service Desk Analyst27Service Desk Manager22It Support Specialist18Desktop Support Technician17Application Support Specialist15NOC Technician14Support Operations Manager13Escalation Manager9Billing Support Specialist7
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    SilaCustomer Service Representative (copy)USD 21–23
    Apply Now