Sila
Sila2mo ago
USD 45000–50000/yr

Customer Service Representative

United StatesUnited States·Windham,WindhamFull-timemid
Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomer
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Quick Summary

Overview

Customer Service Representative Dave's World, is one of the largest and fastest growing heating, cooling, and plumbing companies, located throughout the state of Maine.

Technical Tools
Customer SupportCustomer Support SpecialistCustomer Service RepresentativeCustomer

    • Customer Service Representative
  • Dave's World, is one of the largest and fastest growing heating, cooling, and plumbing companies, located throughout the state of Maine.
    • Salary:
  • $45,000 - $50,000 + bonuses
    • Schedule: Monday-Friday 8am-5pm
    Basic Function:
  • To cheerfully answer the phone and assist customers with booking jobs, following up on jobs, selling products and/or services, and handling basic customer issues.
  • Daily Duties:
  • Convert incoming customer calls into booked service appointments.
  • Deliver call scripts with an authentic cadence; be clear, compelling and personable.
  • Respond to customer requests, resolving issues and promoting the brand.
  • Be professional and establish customer rapport, encouraging repeat business.
  • Participate in training to boost booked calls and practice outbound calling.
  • Adhere to the company’s plan for resolving customer complaints quickly and favorably.
  • Maintain and update customer database with complete and accurate information.
    • Skill Requirements:
  • Develop a proven track record in customer service.
  • IT competent; good typist and proficient with phone systems.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Ability to build trust and demonstrate empathy.
  • Personality that blends well with a fast-paced, goal-driven environment.
  • Competitive individual contributor who also loves to win as a team.
  • Highly motivated, flexible and great attitude on life.
    • Salary:
  • $45,000 - $50,000/+ Bonuses
  • Deliver Wow Service
  • Honesty and Integrity
  • Empathy
  • Resourceful
  • Attention to Detail
  • Happiness
  • Committed to Growth and Learning
  • Working Environment:
  • Standard office
  • Temperature controlled
  • Sitting/standing desk

    • Location & Eligibility

    Where is the job
    Windham, United States
    On-site at the office
    Who can apply
    US
    Listed under
    United States

    Listing Details

    Posted
    March 11, 2026
    First seen
    March 26, 2026
    Last seen
    May 11, 2026

    Posting Health

    Days active
    45
    Repost count
    0
    Trust Level
    40%
    Scored at
    May 11, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position
    Sila
    Sila
    lever
    Employees
    5
    Founded
    2020
    Domain
    sila-irm.com
    Jobs
    View 256 jobs
    View company profile

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    SilaCustomer Service RepresentativeUSD 45000–50000
    Apply Now