Longevity Patient Advisor
Quick Summary
Role: Patient Advisor – SimonMed LongevityLocation: On-site / RemoteDepartment: Scheduling OverviewWe are seeking high-performing Patient Advisors to support patients interested in our Longevity / Whole Body MRI program.
Serve as the primary point of contact for patients inquiring about Whole Body MRI and other Longevity services Guide patients through available options and help them understand the purpose and value of different imaging services Clearly explain…
2–4+ years of experience in a high-touch customer-facing role (e.g., patient access, call center, concierge services, or similar) Strong communication skills with the ability to build trust quickly Ability to learn and effectively communicate…
Responsibilities
~1 min read- →Serve as the primary point of contact for patients inquiring about Whole Body MRI and other Longevity services
- →Guide patients through available options and help them understand the purpose and value of different imaging services
- →Clearly explain program components, including optional add-ons, in a patient-friendly manner
- →Address common questions and concerns to support informed decision-making
- →Facilitate timely and accurate scheduling of appointments
- →Maintain a high-quality patient experience across all interactions
- →Accurately document conversations and follow appropriate workflows
Requirements
~1 min read- 2–4+ years of experience in a high-touch customer-facing role (e.g., patient access, call center, concierge services, or similar)
- Strong communication skills with the ability to build trust quickly
- Ability to learn and effectively communicate clinical concepts at a high level (non-diagnostic)
- Detail-oriented with strong organizational skills
- Comfortable working in a performance-driven environment
Nice to Have
~1 min read- Experience in healthcare, diagnostics, or elective/cash-pay services
- Experience in medical sales
- Experience supporting patients in making informed decisions about services
- Patient conversion to scheduled appointments
- Patient experience and satisfaction
- Accuracy and completeness of documentation
- Adherence to workflows and responsiveness
- Confident, clear communicator who can guide conversations effectively
- Able to simplify complex information without being overly technical
- Patient-focused with strong judgment and professionalism
- Accountable and comfortable with performance expectations
What We Offer
~1 min readLocation & Eligibility
Listing Details
- Posted
- April 1, 2026
- First seen
- April 1, 2026
- Last seen
- May 27, 2026
Posting Health
- Days active
- 55
- Repost count
- 0
- Trust Level
- 31%
- Scored at
- May 27, 2026
Signal breakdown
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Longevity Patient Advisor