Sales Channel Program Manager

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here.

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday, Wednesday, or Thursday – working together in person and choosing where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

We are seeking a highly motivated and experienced Program Manager to join our Sales Leadership team. Reporting directly to the VP of Sales, you will be the driving force behind the execution of strategic, cross-functional initiatives across our Retail, Partnerships, and Field Sales channels.

In this highly visible role, you will act as the connective tissue between Sales, Marketing, Supply Chain, Product, and Finance. You will be responsible for ensuring that our most critical Go-To-Market and sales expansion programs are delivered on-time, on-budget, and with a high degree of operational excellence. If you are a structured thinker, a masterful cross-functional collaborator, and someone who thrives in a fast-paced environment where your work directly impacts revenue growth, we want to hear from you.

• →Program Leadership: Lead end-to-end program management for major strategic initiatives within Retail, Partnerships, and Field Sales, from initial scoping and business casing through execution and post-launch review.
• →Cross-Functional Collaboration: Partner closely with internal stakeholders (Marketing, Product, Supply Chain, Finance, and Customer Experience) to align goals, define deliverables, and ensure seamless execution of complex, multi-channel initiatives.
• →Operational Excellence: Build, refine, and maintain scalable project management frameworks. Identify process gaps within the sales organization and implement operational improvements to drive efficiency and performance.
• →Budget & Resource Management: Oversee program budgets, track expenditures, and ensure resources are allocated effectively to maximize ROI and keep projects within financial constraints.
• →Risk Mitigation & Issue Resolution: Proactively identify potential risks, dependencies, and roadblocks. Develop contingency plans and step in to clear hurdles before they impact delivery timelines.
• →Executive Reporting: Establish clear KPIs for strategic initiatives. Provide regular, data-driven updates to executive leadership on program health, budget status, and impact on sales targets.

• Experience: 5-7+ years of experience in program management, project management, sales operations, or management consulting, preferably within consumer electronics, retail, or a fast-growing tech company.
• Channel Knowledge: Demonstrated understanding of Go-To-Market strategies, specifically within Retail, B2B Partnerships, or Field Sales environments.
• Methodological Expertise: Deep expertise in project management methodologies and tools (e.g., Asana, Jira, Smartsheet). PMP, PgMP, or Agile certifications are a strong plus.
• Financial Acumen: Experience managing complex budgets, building business cases, and tracking financial performance for large-scale programs.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to influence without direct authority and distill complex concepts for executive audiences.
• Agility & Bias for Action: Ability to thrive in an ambiguous, fast-paced environment, seamlessly pivoting between high-level strategy and granular, tactical execution.

• You’ll be shaping the next chapter of a nationally recognized, mission-driven brand during a rare, high-impact moment. You’ll have the mandate, insights, resources, and cross-functional partnership required to drive transformation — and the opportunity to leave a defining imprint on a business millions of households rely on.
• This is your chance to build the after version of SimpliSafe.

• Customer Obsessed - Building deep empathy for our customers, putting them at the core of our work, and developing strong, long-term relationships with them.
• Aim High - Always challenging ourselves and others to raise the bar.
• No Ego - Maintaining a “no job too small” attitude, and an open, inclusive and humble style.
• One Team - Taking a highly collaborative approach to achieving success.
• Lift As We Climb - Investing in developing others and helping others around us succeed.
• Lean & Nimble - Working with agility and efficiency to experiment in an often ambiguous environment.