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Smart Working Solutions1d ago
New

AI Engineer - ElevenLabs (Remote, Contractual), PK [HR178]

PakistanPakistanRemoteContractual | Remotemid
Machine Learning EngineerData
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Quick Summary

Overview

About Smart WorkingAt Smart Working, we believe your job should not only look right on paper but also feel right every day.

Technical Tools
Machine Learning EngineerData

About the Role

~2 min read
  • Assess the current ElevenLabs environment and identify gaps, inefficiencies, and scalability issues.
  • Define and implement best-practice architecture and operational standards for:
  • Call agent configuration
  • Estate management
  • Reporting and operational visibility
  • Plan and execute migration activities from the current implementation to an improved target-state architecture.
  • Optimise and stabilise AI voice workflows and integrations.
  • Identify and recommend the most suitable middleware solutions for client integrations and operational workflows.
  • Create clear technical blueprints, operational procedures, and SOP documentation for ongoing platform management.
  • Troubleshoot and resolve issues across AI workflows, integrations, and automation processes.
  • Improve system reliability, maintainability, and operational efficiency across the platform.
  • Work closely with internal stakeholders to prioritise improvements and deliver practical solutions quickly.
  • Contribute ideas for automation and process improvements using AI-driven tooling and workflows.
  • Strong hands-on experience working with ElevenLabs in production environments.
  • Proven experience configuring, optimising, and troubleshooting ElevenLabs voice agents and workflows.
  • Experience defining best practices for ElevenLabs deployments, including call agent configuration, reporting, and estate management.
  • Strong understanding of integrations, APIs, and middleware-driven architectures.
  • Experience working with Twilio or similar telephony/contact centre platforms.
  • Ability to independently assess existing systems and implement scalable technical improvements.
  • Strong troubleshooting and problem-solving capabilities across cloud-based and AI-powered systems.
  • Experience documenting technical solutions, standards, and operational procedures.
  • Comfortable operating with high ownership and minimal supervision.
  • Strong communication skills and ability to collaborate effectively with technical and non-technical stakeholders.
  • Ability to balance rapid execution with long-term maintainability and operational stability.
  • Experience with workflow automation tools such as Zapier, Make, or n8n.
  • Exposure to VB Scripts or legacy automation environments.
  • Experience building or improving AI-powered customer support or call agent systems.
  • Familiarity with operational reporting and analytics for AI voice platforms.
  • Experience delivering short-term transformation or remediation projects.
  • Understanding of AI operations, workflow optimisation, or conversational AI tooling.

    • At Smart Working, you’ll never be just another remote hire.

    Be a Smart Worker - valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition.

    If that sounds like your kind of place, we’d love to hear your story. 

    Location & Eligibility

    Where is the job
    Pakistan
    Remote within one country
    Who can apply
    PK

    Listing Details

    Posted
    May 28, 2026
    First seen
    May 28, 2026
    Last seen
    May 29, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    68%
    Scored at
    May 28, 2026

    Signal breakdown

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    AI Engineer - ElevenLabs (Remote, Contractual), PK [HR178]
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