Senior Associate, Talent

Social Finance is a national nonprofit and registered investment adviser (SF Advisors, LLC). We work with the public, private, and social sectors to create partnerships and investments that measurably improve lives. Since our founding in 2011, we have mobilized over $500 million in new investments designed to help people and communities realize improved outcomes in workforce and economic mobility, health, and housing.   

We are driven by the belief that social and economic systems should enable all people to thrive, and the conviction that we can create the most meaningful and measurable change in our communities when governments and markets work together. Our organization is built upon five core values: people, performance, integrity, collaboration, and inclusion.   

Our work spans four areas: Impact-first Investing, Workforce and Education Investments, Advisory & Public Sector Practice, and the Social Finance Institute. Our Impact-first Investment team designs, launches, and manages investments that provide solutions for effectively deploying impact capital across a range of social outcomes. Our Workforce and Education Investments team designs, launches and manages financial solutions focused on addressing workforce challenges, including skills acquisition and training access. Our Advisory team partners with government and philanthropy leaders to implement data-driven programs for advancing social impact. And through the Social Finance Institute, we aim to build the field and change systems through actionable research, communities of practice, and educational outreach.  

Social Finance seeks an experienced HR professional to take on a generalist portfolio anchored in professional development and training as well as excellent process management. Reporting to the Director, Talent, the Senior Associate, Talent will join a 5-person Talent Team and have a key role in administering and expanding team-wide professional development and training opportunities, supporting vital HR processes and administration across the employee lifecycle, and representing the HR team in Social Finance’s Boston headquarters. This individual will support annual activities such as our performance review process and organization-wide offsite event. The Senior Associate will take on general HR support, process improvement, and other projects and activities as needed.   

 Responsibilities 

The Talent Senior Associate’s initial responsibilities include, but are not limited to, the below areas. Note, the percentage breakdowns below reflect expected effort distribution; actual time spent is expected to be dynamic and may shift in response to changing priorities and workload fluctuations.:   

Training and Professional Development (40-50%): 

• Run individualized Professional Development program, tracking individual PD expenditures, expanding and maintaining library of external PD resources; identify new ways to strategically support individuals in meaningfully leveraging PD benefit 
• As onboarding coordinator, ensure a positive onboarding experience for all new employees, implementing and routinely improving standard onboarding programming and processes, and partnering with managers to tailor the experience for select roles
• Support ongoing training programs offered across the team and mandatory team-wide trainings (e.g., programs related to harassment prevention, people management, workshop series, etc.)
• In partnership with the Director, Talent, create and project manage new training opportunities for both org-wide and targeted employee populations (e.g., new hires, newly promoted managers, specific business groups), including coordinating logistics, vendors, and presenters 

Generalist HR Support – systems, benefits, policies, and appreciation across the employee lifecycle (20-25%): 

• In partnership with AD, Talent, administer Social Finance benefits (e.g., enroll new hires in benefits, lead efforts around employee leaves and benefits changes due to qualifying events, support annual open enrollment, field employee questions regarding benefits, liaise with benefits providers) and policies (e.g., annually refresh employee handbook, field employee questions)
• Implement and continuously improve onboarding and offboarding, driving collaboration within the Talent Team and cross-functional collaboration to support these processes
• Manage organizational annual calendar, ensuring holidays and closures are reflected
• Lead employee appreciation efforts at key moments (e.g., anniversaries, promotions)
• Provide back-up to AD, Talent across HR Systems (e.g., HRIS, employee data) 

Annual special projects (10-20%): 

• Serve as a core member of the annual offsite planning committee, leading logistics coordination, activity planning, and programming execution
• Support implementing the annual performance review process, building and maintaining workplan, training and sharing guidance with employees, and coordinating meetings to support calibration and promotion processes  

Office and onsite support (10-15%): 

• Drive collaboration between HR and the Administration & Facilities team, occasionally providing onsite office coverage or facilities support
• Actively participate in creating, leading and supporting Boston-based team building activities and events
• Act as HR point person to welcome Boston-based new hires and manage in-person Boston interviews
• Maintain a physical presence in Boston office at least 2 days per week, and averaging 3 days per week 

Additional areas (5-10%): 

• Support HR special projects and initiatives (e.g., implementing a new HRIS, evaluating and improving employee appreciation efforts, supporting inclusion work, automating elements of the onboarding process, conducting vendor research, launching initiatives to act on Employee Sentiment Survey results)