Health Club Host/Hostess

At Soho House, a Health Club Host is the face of the fitness and Spa area, providing a warm welcome, excellent service, and continuous support to ensure members and guests enjoy a clean, safe, and motivating workout environment

Your main responsibility is a blend of hospitality and operational support — helping members feel at ease, offering guidance on equipment, and ensuring the gym floor is immaculately maintained.

A successful Health Club Host for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.

• Greeting Soho House Members and Hotel Guests at HC or Club Reception Desk;
• Controlling flows – ensuring safe practices of Members and Guests;
• Responsible for procedures related to opening and closing of the departments;
• Accounting of bill payments, via Book4Time;
• Scheduling personal training and treatments sessions in Book4Time and subsequently communicating to trainer that sessions are scheduled;
• Ensure cleanliness of departments, changing rooms, and group training studios on daily basis;
• Ensure clean towels are stocked – inside changing room and 3x3 outside each changing room;
• Transportation of dirty towels and trash from the changing room(s);
• Restocking of amenities changing room(s);
• Reporting of any defects in changing room(s) and/or in the Gym;
• Vacuum, sweep, and mop daily;
• Sanitization of equipment;
• Understanding and knowledge of property amenities and services;
• Assisting guests as needed;
• Performs other duties as assigned by supervisor/manager.

• Minimum of 2+ years’ experience in similar capacity
• Flexible schedule
• Capability to stand for many hours
• Detail & Service Oriented
• Experience in reception or office management
• Ability to multitask and work in a fast paced environment
• English language is a must.