Night Audit (m/f/d)

SOHO HOUSE BERLIN is a private members' club and hotel in a listed building in the heart of the capital. In addition to restaurants, a fitness studio, rooftop pool, in-house cinema and a spacious spa area, the hotel offers 65 rooms in various sizes, 20 flats and four lofts. In addition to Berlin and Great Britain, there are other houses in the USA, Toronto, Barcelona, Amsterdam, Istanbul and Mumbai. The SOHO HOUSE includes the concept store THE STORE X. THE STORE X is a platform for ideas and culture. The range includes fashion, art, design and also attracts a global community of creative people to 180 The Strand in London, Soho House Berlin and Soho Farmhouse in Oxfordshire. Our aim is to present a new kind of experience space that exceeds customer expectations of traditional retail and shopping.

At Soho House the Night Audit performs end-of-day accounting tasks and overnight front desk duties. He assists late-night guests, process check-ins and check-outs, and address other customer requests. He also audits, reconciles, and balances daily financial activities.

• →Check in guests, answer phones and take reservations
• →Respond to guest complaints, requests and emergencies
• →Process invoices, post checks to vendors and distribute employee checks
• →Reconcile accounts
• →Balance the cash drawer and log receipts
• →Investigate and resolve out-of-balance accounts
• →Keep accurate financial records and ledgers
• →Help prepare for forecasts and audits
• →Coordinating with other departments to ensure smooth operations and guest satisfaction
• →Handling guest requests and complaints in a timely and professional manner
• →Ensuring compliance with hotel policies and procedures, as well as legal and safety regulations

Maintaining a clean and organized front desk area