Mail Handler - Limited 1 year contract

Solaris is Europe's leading embedded finance platform. Solaris’ full German banking license and proprietary modular B2B tech stack empowers its partners – from SMEs to large, multinational, non-financial companies – to offer compliant, customer-centric banking services, providing seamless experiences to customers across all industries. Founded in 2016, Solaris pioneered the Banking-as-a-Service market with an unparalleled combination of tech and banking. Solaris is headquartered in Berlin and employs 300 people in Europe.

• Efficiently sort and distribute incoming mail to various departments and individuals within the bank. Ensure timely processing of outgoing mail, adhering to postal regulations and bank policies.
• Receive, log, and distribute packages and deliveries to appropriate recipients.Exercise care in handling sensitive or confidential parcels.
• Maintain an organized and secure mailroom. Implement systems for tracking incoming and outgoing correspondence and deliveries.
• Accurately record mail and package movement, ensuring traceability. Update mail handling logs and databases to reflect real-time information.
• Liaise with courier services for the dispatch and receipt of urgent deliveries. Negotiate timelines and ensure adherence to service level agreements.
• Provide support to various bank departments in dispatching and receiving important documents, ensuring they are handled with confidentiality and urgency.
• Operate and maintain mailroom equipment, such as postage machines, envelope openers, and scanning devices. Troubleshoot minor issues and coordinate with vendors for maintenance.
• Adhere to bank policies and postal regulations in all mail handling activities.Participate in the implementation of security protocols for the handling of sensitive information.
• Manage supplies inventory for the mailroom, including postage, packaging materials, and stationery. Place orders and verify deliveries to ensure the smooth operation of mail services.
• Compile and submit regular reports on mailroom operations, highlighting volumes, service issues, and suggestions for improvement. 

Depending on your level of experience, your responsibilities and scope of role will range. We don’t care much about fancy titles, but rather about real personal and professional development, as laid out in our learning framework. Let’s figure together out how you can contribute to our team.

• Completed Apprenticeship or Undergraduate Studies in related field preferred.
• 1-2 years of experience as mail handler, office manager or equivalent position.
• Good knowledge in English, German language skills at B2.
• Open and enjoys working in a fast-paced and multicultural environment
• High attention to detail
• Positive Mindset and Can-do attitude
• Capable of collaborating with both technical and business staff