Solidcore
Solidcore7h ago
New

Senior Manager, New Business Ventures Operations

United StatesUnited States·ArlingtonCorporate (Full-Time)senior
OtherBusiness
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Quick Summary

Overview

[solidcore] is seeking a Senior Manager,

Technical Tools
OtherBusiness

[solidcore] is seeking a Senior Manager, New Business Ventures (NBV) Operations to help build the operational backbone of our Innovation Lab as we grow from a single pilot location toward a broader network of studios. Reporting directly to the Head of New Business Ventures, this role is based in the Washington, DC/Maryland/Virginia area (hybrid) and will serve as the operational right hand to the NBV team — translating strategic direction into organized execution, scalable process, and reliable accountability across workstreams.

This is a generalist operator role, not a site-specific position. You will work across program management, studio operations, vendor coordination, and cross-functional alignment — building the systems and structures that allow the venture to grow with consistency and discipline. You are comfortable working with ambiguity, moving between strategic thinking and hands-on execution, and keeping multiple workstreams organized at once.

Our ideal candidate is a strong operator and project manager with a background in consumer-facing, service, or wellness environments. You hold yourself and others accountable to timelines, communicate clearly across levels, and bring structure to fast-moving situations.

  • Support the Head of NBV in managing the master program plan for the Innovation Lab, tracking workstreams, milestones, and cross-functional dependencies
  • Build and maintain project timelines for studio buildouts, pilot launches, and key operational milestones
  • Run operating cadences — standups, check-ins, status reviews — to keep internal and external stakeholders aligned and on track
  • Proactively identify and escalate risks, blockers, and resource needs before they become problems
  • Prepare clear status updates, dashboards, and summaries that give leadership visibility into progress
  • Coordinate across [solidcore] corporate functions — Operations, Legal, Finance, Marketing, Technology — to remove obstacles and keep workstreams moving
  • Partner with Legal to maintain confidentiality standards around developing concepts and any proprietary operational details
  • Manage vendor relationships, contracts, and third-party timelines including buildout, equipment, and technology partners
  • Support end-to-end studio operations for Innovation Lab location(s), including scheduling, capacity management, supply and equipment oversight, and facility standards
  • Serve as a key point of contact for facilities, vendors, and building management
  • Ensure a consistent, high-quality client experience at every touchpoint — from booking through post-class follow-up
  • Build and refine SOPs, operational playbooks, and process documentation for the new concept
  • Track studio-level operating performance and flag issues or opportunities to the Head of NBV
  • Monitor Innovation Lab P&L and operating budgets, maintaining discipline around revenue, labor, and key unit economics
  • Track and report on financial and operational KPIs on a regular cadence
  • Support site selection logistics and market planning as the concept expands
  • Help document operational learnings, client insights, and performance data into clear inputs for leadership decision-making
  • Contribute to SOPs, training materials, and operational frameworks that will support future studio openings
  • 5–8 years of experience in operations, project management, or general management — ideally in fitness, wellness, hospitality, retail, or consumer lifestyle
  • Proven ability to manage multi-workstream projects with competing timelines and multiple stakeholders
  • Experience building and maintaining operational processes, SOPs, and accountability systems in fast-moving environments
  • Comfortable with P&L basics and financial reporting — you can read a budget and track unit economics
  • Strong project management fundamentals — you can build a tracker, run a meeting, and keep things moving without being asked
  • Excellent written and verbal communication; this role requires clear updates for senior leadership and cross-functional partners
  • Highly organized and self-directed — you build structure around yourself and those around you
  • Comfortable operating with ambiguity and adapting quickly as priorities shift
  • Genuine passion for fitness and wellness
  • Background in boutique fitness or wellness studio operations (reformer Pilates, yoga, barre, cycling, or similar)
  • Experience supporting or contributing to a new concept launch, pilot program, or market entry
  • Familiarity with project management tools (Asana, Monday.com, Smartsheet, or similar)
  • Familiarity with scheduling platforms, CRM tools, and basic financial reporting
  • PMP or equivalent project management certification
  • Personal fitness practice in disciplines relevant to the new modality
  • Competitive salary commensurate with experience
  • Bonus eligibility based on performance and venture milestones
  • Monthly cell phone stipend
  • 401(k) with employer match
  • Health, dental & vision insurance
  • Flexible PTO
  • Free drop-in classes at [solidcore] and Innovation Lab locations
  • And more
  • Location & Eligibility

    Where is the job
    Arlington, United States
    Hybrid — some on-site time required
    Who can apply
    US

    Listing Details

    Posted
    May 26, 2026
    First seen
    May 26, 2026
    Last seen
    May 26, 2026

    Posting Health

    Days active
    0
    Repost count
    0
    Trust Level
    62%
    Scored at
    May 26, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Solidcore

    High-intensity low-impact Pilates reformer fitness studio chain with 160+ locations across the US

    Employees
    1k+
    Founded
    2013
    View company profile
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    SolidcoreSenior Manager, New Business Ventures Operations