Membership Sales Associate (Inside Sales) - Tuesday-Saturday

The role is open to remote work in the following states only California, Colorado, Connecticut, Florida, Illinois, Louisiana, Maryland, Nevada, New Jersey, New York, Pennsylvania, Texas, Virginia, Washington and Wisconsin.

• →Serve as a first point of contact for inbound membership inquiries, delivering a white-glove, responsive experience via phone, email, and text
• →Support efforts to improve speed-to-lead by promptly responding to new inquiries and scheduling conversations with prospective members
• →Conduct initial discovery conversations to understand prospective members’ needs, priorities, and interest in Sollis’ services
• →Educate prospective members on Sollis’ care model, services, physician access, and membership benefits
• →Guide qualified prospects through the enrollment process for appropriate membership offerings
• →Collaborate with senior Membership Directors to support complex or high-touch member conversations as needed
• →Maintain accurate and timely records of all outreach, follow-ups, and activity in Salesforce
• →Participate in tours of Sollis facilities when requested (if located in one of our markets)
• →Partner with Member Services, Operations, and Clinical teams to ensure a smooth and coordinated onboarding experience for new members
• →Provide feedback on lead quality, member questions, and common objections to help improve sales processes and marketing materials
• →Represent Sollis professionally and empathetically in all member-facing interactions

We believe strong candidates come from a variety of backgrounds. For this role, we are ideally looking for:

• Bachelor’s degree required
• 2–3 years of experience in sales, customer-facing, hospitality, or service-oriented roles. Quota carrying experience preferred.
• Experience responding to inbound leads, working toward goals, or supporting a sales process is preferred
• Familiarity with Salesforce or another CRM is a plus (training provided)
• Comfort working a fixed weekly schedule that includes regular weekend and/or evening hours, including holidays as needed (see Schedule & Time Zone above)
• Pacific Time working hours required – see Schedule & Time Zone above for the specific hours for this opening.

To be successful in this role, candidates will demonstrate:

• Strong written and verbal communication skills
• Comfort engaging prospective members via phone and email
• High attention to responsiveness and follow-through
• Natural empathy and customer-first mindset
• Coachability and eagerness to learn consultative sales skills
• Strong organizational skills and ability to manage multiple conversations simultaneously
• Ability to work collaboratively while taking ownership of individual performance goals
• Interest in healthcare, hospitality, or premium service experiences