Real Estate Assistant/Transaction Coordinator (PH/SA) - 58656594574

Position: Real Estate Assistant/Transaction Coordinator (PH/SA)
Type of Contract: Independent Contractor
Working Hours: US business hours
Salary Range : $1.400 - $2.000 USD (Depending on experience)

About the company
Our client is a U.S.-based real estate investment firm that focuses on acquiring, improving, and managing residential housing communities—particularly affordable and manufactured home communities.

About the role
Seeking a highly organized, customer-focused Real Estate Assistant/Transaction Coordinator to support the growing Manufactured Housing Community Management Company and Home Dealer. In this role, you will be responsible for managing the full prospect-to-resident pipeline, coordinating financing and transactions, ensuring documentation and compliance, delivering an exceptional customer experience, and contributing to overall sales strategy and execution.

Responsibilities:

Sales & Pipeline Oversight

• Manage and oversee the full prospect-to-resident pipeline across CRM systems like HubSpot
• Ensure timely progression of leads from inquiry to showing, application, and closing
• Identify stalled or at-risk deals and implement re-engagement strategies
• Coordinate showings and maintain alignment between prospects and community teams

Financing & Transaction Management

• Coordinate with lenders like ParkLane Finance, AutoMHatic, and 21st Mortgage to facilitate deal approvals
• Submit applications, track conditions, and ensure all stipulations are cleared prior to closing
• Communicate financing outcomes and guide prospects through next steps
• Oversee transaction timelines to ensure efficient and on-time closings

Documentation & Compliance Control

• Prepare and review purchase agreements, leases, addendums, and disclosures
• Ensure all pricing, taxes, and fees are accurately structured and documented
• Maintain organized digital records for all transactions and lender requirements
• Coordinate notaries and manage post-closing document submission

Customer Experience & Conversion

• Serve as the primary contact for prospects throughout the sales and leasing process
• Guide customers through applications, approvals, and move-in procedures
• Deliver a high-quality, responsive experience to increase conversion and referrals
• Solicit and manage online reviews and customer feedback

Marketing & Lead Flow Support

• Monitor lead flow and provide feedback on performance
• Ensure listings are accurate, updated, and aligned with current availability

Operations & Inventory Coordination

• Coordinate with internal team members on home offline timelines and incoming inventory planning
• Communicate with builders and reps including Clayton Homes, Champion Homes, and Adventure Homes
• Track home readiness status (arrival, set, rehab, show-ready) across communities
• Ensure alignment between sales, operations, and inventory availability

Performance Tracking & Accountability

• Track key metrics including lead volume, conversions, and homes placed
• Assist in preparing monthly KPI reports and performance summaries
• Monitor pipeline activity and ensure consistent follow-up standards
• Provide visibility into deal status and sales performance trends

Process Improvement & Strategic Support

• Identify inefficiencies in sales and operational workflows and recommend improvements
• Support pricing strategies and promotional initiatives to drive occupancy
• Assist in standardizing processes and improving sales system scalability
• Contribute to overall sales strategy and execution

Qualifications:

• 2+ years of experience in a real estate, sales, or customer service role
• Strong organizational and multitasking skills with attention to detail
• Excellent communication and interpersonal abilities
• Proficient in CRM systems like HubSpot and basic property management software
• Familiarity with real estate financing, transactions, and documentation
• Ability to work independently and as part of a team
• Passion for providing an exceptional customer experience
• Willingness to learn and adapt to new processes and technologies