HR Business Partner

A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 100 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.

The HR Business Partner will facilitate and manage employee relations and is responsible for promoting healthy relationships and engagement across all locations of our multi-unit model.  This position is responsible for aligning business objectives with team members and management in designated locations. The HR Business Partner will formulate partnerships across the HR function to deliver value-added service to management and team members that reflects the business objectives of the organization. This role will be involved with a broad spectrum of our people processes and will support the development of a culture that engenders engagement and effectiveness.

• →Works closely with management and team members to improve work relationships, build morale, and increase productivity and retention.
• →Analyzes trends and metrics in partnership with the HR team to develop solutions, programs, and policies.
• →Conducts effective, thorough, and objective investigations.
• →Deliver excellent customer service by providing coaching and guidance on people processes, culture, policies, and standards.
• →Builds trusted partnerships with leaders through consultative and collaborative efforts to ensure the efficient and effective delivery of people programs and services that support development and capabilities or our talent.
• →Conducts regularly scheduled meetings with respective location leaders.
• →Using general discretion, assist managers and team members by providing coaching and guidance on performance-related issues and policy interpretation.
• →Support performance management processes, with a focus on evolving consistent feedback.
• →Contribute to the creation and measurement of KPIs.
• →Advise and assist corrective action matters inclusive of terminations and providing direction to management staff and team members.
• →Acts as an agent of change and steward of culture in all transformational initiatives.
• →Identifies training needs for business units and individual leadership coaching needs.
• →Supports the creation of learning and development programs and initiatives that provide internal development opportunities for leaders and team members.
• →Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
• →Maintains in-depth knowledge of legal requirements related to day-to-day management of team members, reducing legal risks, and ensuring regulatory compliance.
• →Provides guidance and input on business unit restructures, workforce planning and succession planning.
• →Additional duties as assigned.

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to understand key business drivers within a multi-state business model.
• Proven consulting skills, with an ability to influence in all directions.
• Demonstrated strong business and HR acumen, analytical and problem-solving skills, and critical thinking.
• Uses data and analysis to make better informed decisions.
• Demonstrated ability to think strategically and creatively within a fast-paced business environment.
• The ability to effectively prioritize demands and facilitate change is critical.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to effectively communicate and work with people at all levels within a complex, changing environment.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong computer skills including above average proficiency in Outlook, Excel, Word, and PowerPoint.
• Ability to ascertain and identify potential problems, recommend solutions, and address common conflict.
• Demonstrated a high level of initiative, and the ability to work effectively both independently and as part of a team.

• Minimum of two to five years of experience as an HR Generalist, Business Partner or similar capacity resolving complex employee relations issues.
• Experience in multi-state operations with preference given to multi-unit experience in client facing HR roles.
• Prior experience and demonstrated ability to conduct investigations.
• Previous experience with HRIS/HRMS with preference given to UltiPro.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee relations, diversity, performance management, and federal and state employment laws.
• Bachelor’s degree, preferably in Human Resources, Business Administration, or equivalent combination of experience and/or education.
• SHRM-CP/SHRM-SCP or PHR/SPHR certification preferred.