Coordinator, Digital – Southern Rose

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time.

Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship.

Sony Music Entertainment is a member of the Sony family of global companies.

As The eCommerce Coordinator will play a crucial role in managing and optimizing the direct-to-consumer storefronts of Southern Rose clients. This position will involve handling a variety of tasks, including site merchandising, inventory management, product development, and digital marketing.

• Create and maintain visually appealing and user-friendly online storefronts.
• Build products within Shopify backend
• Curate product assortments based on client preferences, market trends, and sales data.
• Optimize product listings with compelling descriptions, high-quality images, and relevant keywords.
• Manage pricing strategies and promotional activities to maximize sales.
• Set up and create new store connections with warehouse
• Connect social selling platforms (Meta, Youtube, TikTok, Shop) and customize as needed

• Monitor and maintain accurate inventory levels to ensure product availability.
• Coordinate with suppliers and warehouses to ensure timely fulfillment of orders.
• Collaborate with production and account managers on product ETA and notify warehouse. Own the process of product arrival to WH, receipt and putaway of product, and check inventory levels accuracy.
• Track product performance and identify slow-moving items.
• Implement inventory management best practices to minimize stockouts and overstock.

• Collaborate with clients and design teams to develop new product lines and merchandise.
• Research and identify emerging trends in the music merchandising industry.
• Evaluate product viability and profitability.
• Manage the product development process from concept to launch.

• Work with our marketing team to develop and execute digital marketing campaigns to drive traffic and sales.
• Optimize website for search engines (SEO) to improve visibility.
• Analyze website and marketing data to measure performance and identify areas for improvement.

• Minimum of 2 years of experience in e-commerce or a related field
• Strong understanding of e-commerce platforms (e.g., Shopify, WooCommerce)
• Excellent organizational and time management skills
• Proficiency in Microsoft Office Suite and Google Analytics
• Ability to work independently and as part of a team
• Strong attention to detail and problem-solving skills

• Knowledge of basic Shopify backend coding
• Experience with graphic design tools (Photoshop, Illustrator)
• Knowledge of digital marketing tools and techniques
• Experience with inventory management systems

• You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day  
• A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best 
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching 
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans 
• Investment in your professional growth and development enabling you to thrive in our vibrant community.  
• The space to accelerate progress, positively disrupt, and create what happens next  
• Time off for a winter recess

Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.