Coordinator, Rights Management - The Orchard

United States·New Yorkmid

OtherCoordinator

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Quick Summary

Key Responsibilities

Office- first role, in office 4 days a week. Research and resolve rights-related issues, such as ownership conflicts, 3rd party claims, and user disputes.

Technical Tools

OtherCoordinator

The Orchard is a leading global music distributor and Artist & Label services company operating in 50+ markets worldwide. The Orchard empowers creators and businesses to grow and adapt in the dynamic global music industry. We specialize in being artist focused, blending industry expertise and technology, leveraging data to drive success, and providing streamlined digital and physical distribution solutions. The Orchard’s comprehensive artist & label services offerings include marketing, sync licensing, premium video services, transparent data analysis, advertising, rights management, radio promotion, D2C, and more.

The Orchard focuses on providing a comfortable, social, and engaging environment to encourage productivity and creativity.

Reporting to the Associate Director, Rights Management, the Coordinator, Rights Management will be responsible for quickly resolving rights issues pertaining to client content while providing high-level internal and external support. Specifically, they will work to resolve ownership conflicts and other rights-related issues on YouTube and other audio fingerprinting platforms.

Responsibilities

~1 min read

→Office- first role, in office 4 days a week.
→Research and resolve rights-related issues, such as ownership conflicts, 3rd party claims, and user disputes.
→Provide an extraordinary level of support internally and externally to ensure that rights-related issues are resolved immediately.
→Maintain strong knowledge of proprietary platform technology (YouTube, Meta, TikTok, SoundCloud), along with the processes that pertain to it.
→Review, update, and audit content maintained in YouTube’s CMS and The Orchard’s proprietary tools with a high level of detail, speed, and accuracy, all based on strict deadlines.
→Work closely with team members and management, communicating issues and roadblocks pertaining to department projects and procedures.
→Additional duties and responsibilities as assigned.

Experience in data entry, customer service, or legal fields
Proficiency in Microsoft Excel and Google Docs
Well-organized and attentive to detail
Comfort in a fast-paced, team-oriented environment, and able to manage multiple deadlines simultaneously
Outstanding written and verbal communication skills; impeccable follow-up and follow-through capabilities
Fluency in additional languages preferred, but not required
Experience working in a CMS (such as YouTube CMS, Facebook Rights Manager, or SoundCloud Deck) and customer service software (such as Zendesk) is a bonus, but not required
Experience with data analysis platforms (e.g. Looker) a bonus, but not required
Basic knowledge of copyright and current popular music landscape

You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
Opportunities to connect with our valuable resources, such as our Counsel of Equity & Progressive Action (CEPA), a group created by our employees tasked with developing and implementing innovative solutions to advance a globally-shared goal of ensuring fair and inclusive spaces for all
An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
Investment in your professional growth and development enabling you to thrive in our vibrant community.
The space to accelerate progress, positively disrupt, and create what happens next
Time off for a winter recess

The Orchard is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.

The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

New York Pay Range

$48,000—$50,000 USD