E-Commerce Manager - Ceremony of Roses

Sony Music Entertainment is home to a broad roster of artists across genres, and our direct-to-fan merchandise and e-commerce activity continues to grow rapidly. We have an exciting opportunity to join the team. With the huge recent growth of direct-to-fan sales, we are seeking a person who can coordinate the entire process of running an artist online store from start to finish, including product ideas, asset creation, inventory management, P&L, ticket bundles and merch ranges.

• →Set up the official artist store, collaborating with various internal UK / US teams and serving as the point person for artist management and internal colleagues regarding each artist store.
• →Liaise with the design team to create the merch range, obtain artist approval and get the range into production, ordering appropriate quantities and pricing accordingly.
• →Manage the life cycle of album pre-orders, bundles, ticket bundles and inventory levels, working closely with CRM / Digital teams and advising on best practice for social media assets, digital spend and strategy / execution.
• →Ensure each store is appropriately linked.
• →Maintain on-store merch ranges by staying on top of trends and initiating exciting new drops.
• →Liaise with the Operations Manager to ensure stock is ordered and delivered within the expected timeframe.
• →Generate pre-order / sales reports and inventory reports.
• →Manage the P&L; for each store, using past data to make informed decisions.

• At least 2 years experience in a similar e-commerce role is required.
• A passion for creating merch items and seeing fan excitement when launched.
• Meticulous attention to detail, strong Excel spreadsheet skills and confidence with numbers.
• Experience of the fast-paced, reactive business of an artists' online store.

• You join a vibrant global community with the opportunity to channel your passion every day 
• A modern office environment designed for you, empowering you to bring your best 
• Investment in your professional growth and development enabling you to thrive in our vibrant community 
• The space to accelerate progress, positively disrupt and create what happens next 
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives 
• We provide an excellent range of benefits like private medical cover, a generous pension scheme, life assurance, income protection, plus loads of music industry perks. There’s also time off over winter break 

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

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