Sophos
Sophos12d ago
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Team Lead- Threat Operations

AustraliaAustraliaRemotePermanentlead
OtherTeam Lead
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Overview

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services.

Technical Tools
OtherTeam Lead
About Us
Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.
 
Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.
 
Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

As the Team Lead – Threat Operations, you will be responsible for leading a high-performing team of Threat Analysts within our 24x7 Managed Detection and Response (MDR) environment. This role combines people leadership with deep technical expertise, ensuring operational excellence in threat detection, investigation, and response.
You will provide strategic oversight and day-to-day supervision of analysts, manage case workflows, and drive continuous improvement of threat handling processes. As a people leader, you’ll conduct regular 1:1s, coach team members, develop individualized growth plans, and guide performance reviews to foster both professional and technical development.
This role also requires cross-functional collaboration to improve tooling, optimize workflows, and ensure high-quality case handling. You’ll act as a mentor during complex investigations, lead retrospectives and strategic reviews, and interface directly with your team to deliver technical context and support during live incidents.
The ideal candidate is a seasoned threat operations professional with strong leadership capabilities, a passion for mentoring, and a commitment to delivering high-quality threat detection and response outcomes.
 
  • Maintain supervision over the daily queue and provide day-to-day oversight for threat analysts
  • Conduct regular one-on-one meetings with team members to provide coaching, mentorship, and support individual development plans that define clear performance goals
  • Carry out operational tasks with a focus on rapid resolution, improving efficiency, and reducing backlog
  • Oversee and coach analysts in providing accurate, timely technical context to customers, ensuring consistency, clarity, and adherence to MDR communication standards
  • Communicate findings and investigation details effectively to both technical and non-technical stakeholders
  • Collaborate with the wider MDR team to operationalize threat intelligence and produce Indicators of Compromise (IOCs) for future use
  • Provide triage, data collection, and overall support towards customer escalations
  • Champion continuous improvement efforts to refine incident response and threat detection methodologies
  • Escalate critical technical investigations to Senior Analysts and Senior Team Leads for review
  • Work within established frameworks that lead to success factors for the team
  • 4-6 years of experience within a cybersecurity environment as an analyst or similar role
  • Experience in a security operations center, or similar environment, and identifying indications of compromise or attack and responding to incidents
  • Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience
  • Willingness to work outside of standard business hours, including weekends and holidays – our MDR service is 24x7x365
  • Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.
  • Excellent communication and problem-solving abilities
  • Innovative mindset for adapting to changes and learning new skills quickly
  • Comfortable with shift-based work and cross-regional coordination 
  • Eligibility criteria for internal employees- IC2.5 and above only can apply 
  • Location & Eligibility

    Where is the job
    Australia
    Remote within one country
    Who can apply
    AU
    Listed under
    Australia

    Listing Details

    Posted
    April 22, 2026
    First seen
    April 22, 2026
    Last seen
    May 5, 2026

    Posting Health

    Days active
    12
    Repost count
    1
    Trust Level
    30%
    Scored at
    May 5, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Sophos
    Sophos
    lever
    Employees
    3k+
    Founded
    2019
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    SophosTeam Lead- Threat Operations