Senior Data Analyst (Email)

North Macedonia·Skopjesenior

Data AnalystData

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Quick Summary

Overview

The Company With offices in Brighton and Skopje and a team in Serbia, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands.

Technical Tools

Data AnalystData

With offices in Brighton and Skopje and a team in Serbia, Sopro provides sophisticated digital marketing services to hundreds of businesses, from innovative start-ups to global brands.

As the UK’s leading B2B sales engagement service provider, with over 150 employees and backed by 10 years of multi-award-winning results, maturity and scale, Sopro offers a powerful and unique sales engagement proposition. Our relentless focus on innovation makes it an exciting time for both our teams at Sopro and our clients.

Sopro is committed to providing an inclusive, rewarding and fun place to work and received a “Best Place to Work” award at the UK Business Awards 2021.

The Role

Email deliverability is the operational heart of Sopro's service. The performance of that process - what reaches the inbox, what doesn't, and why - is one of the most complex and consequential analytical challenges in the business.

We are looking for a Senior Data Analyst to work side by side with the Email Deliverability Manager, embedded in the email deliverability function and focused on turning data into insight that drives real decisions. This is not a reporting role. It is an analytical role — focused on understanding patterns, diagnosing problems, and influencing what changes.

Working in close partnership with the Email Deliverability Manager, you will bring the analytical depth that complements their operational expertise - together forming a tightly aligned team within the broader Operations function. You will work from the Sopro Data Warehouse as your primary data source, writing SQL to extract and shape data, and translating your findings into clear, actionable insight for both operational and leadership audiences.

Responsibilities

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Analyse email performance data to identify patterns, diagnose issues, and surface opportunities for improvement

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Work side by side with the Email Deliverability Manager — providing the analytical layer that supports and informs their operational decisions

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Own the measurement frameworks for email performance — defining the right metrics, tracking them consistently, and communicating what they mean

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Write SQL queries against the Data Warehouse to extract, transform, and explore data

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Use AI tools (Claude, GitHub Copilot, or similar) to accelerate SQL writing, analysis, and documentation – treating them as default collaborators, not occasional helpers

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Build and maintain analytical models that explain deliverability performance over time

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Translate complex, uncertain analyses into clear narratives for senior stakeholders and the broader Operations leadership

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Collaborate with the data team to flag data requirements and ensure the right data is available in the Data Warehouse

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Identify and clearly communicate actionable insights that influence how the email function operates

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Support the Head of Operations with data-driven input into strategic and operational decisions

3+ years of experience in a data analyst or business intelligence role

Strong SQL skills — comfortable writing queries against a structured data warehouse

Proven ability to take a complex dataset and produce a clear, structured story from it

Strong communication skills — able to present findings confidently to senior audiences

A natural collaborator who thrives working in a close peer partnership

Curious and analytical by nature, with a track record of finding insight others miss

Experience in email, deliverability, or digital marketing is advantageous but not essential

AI-native in how you work – comfortable using LLMs and AI tools as default collaborators to accelerate analysis, surface patterns, and identify automation opportunities in recurring work

We’re the people behind the prospects. For all the clever tech, what makes the Sopro service stand out is the people. As we like to tell our clients, we’re a team not a tool.

Our values permeate Sopro Group through our behaviours, not only as people but across the business.

What We Offer

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At Sopro we invest in our people – they are what makes our company great and we work hard to make sure that everyone feels like a valued member of the team.

Benefits and perks that we offer include:

✓Career progression plan – Well-structured career progression path supported by regular 360- degree feedback.

✓Company profit sharing – We believe in sharing in our success, as such we’ll reward your loyalty by sharing 10% of the company’s net profit with employees.

✓Extended annual leave

✓Private healthcare insurance

✓Learning and Development – An environment where we encourage your personal and professional growth, additionally supported by mentorship, external training and certification when needed.

✓Hybrid working- 3 days from home, 2 days in the office, and if you want to come every day – you surely can!

✓Flexible national holidays: public holidays mean more time off, choose how and when to enjoy them each year.

✓Employee discount program; enjoy savings on everyday purchases in a variety of retail stores, restaurants, bookstores and more.

✓Wellbeing package adapted to the needs of our people. Regular sports, social activities, and lots of healthy snacks.

✓Your work matters – We have an open-door policy and value your opinion. Ideas are heard and genuinely put into practice.