Deli Assistant - Full Time

To ensure customers receive high quality and consistent service at all times

To deal with and rectify customer complaints in an effective and pleasant manner

To pro-actively take necessary action in store improvements following customer complaints

Ensure deli/store is merchandised in a customer friendly and competitive manner ensuring compliance with company procedures and guidelines

Ensure housekeeping in the deli/store is maintained at an optimum level

Co-ordinate in-store sales and promotions

To communicate with retail sales team regarding in store sales and promotions

To ensure the appropriate cash register and cash handling policy is adhered to

To ensure shelf edged labels are updated on a weekly basis

To react to local market trends and competition in an appropriate manner

Ordering of stock

To assist the manager in preparations for stock take

To assist the manager in minimising stock loss through wastage, damages and pilferage

Ensure food management and waste systems are adhered to by retail sales team

Check stock to ensure adequate stock is available for customer’s needs

Ensure stock is rotated appropriately to ensure in date stock is available and to minimise waste through out of date stock

To ensure secure opening and closing procedures with the store manager

To assist the manager as appropriate in matters relating to managing staff ensuring compliance with labour law, HACCP, Health & Safety and Consumer Legislation

To ensure potential hazards in the store are identified and reduced or where possible removed/eliminated

Work with Store Manager to ensure Health & Safety checks are conducted and actioned accordingly

To know and understand company policies and procedures and ensure they are implemented effectively by retail sales team

To achieve targets as agreed with store manager

Escalate issues to store manager as appropriate

To communicate with the store manager on an on-going basis

To undertake other additional duties as may be assigned by the store manager