Deli Manager - Full Time

To assist in the recruitment, training and development of high quality personnel for the delicatessen area

Maintain training records and ensure refresher training is provided to personnel in the area as appropriate

Rostering and general management of personnel to ensure adequate cover within budgetary provisions

Managing the overall performance of the delicatessen area

Ensure delicatessen team is motivated

Ensure delicatessen team comply with requirements of the area in terms of hygiene etc.

Ensure effective & compliant HACCP control systems are in place

Ensure policies and procedures pertaining to fresh food are implemented and managed

Ensure area operates within relevant legislation in terms of HACCP

Ensure you are up to date on all aspects HACCP and food hygiene requirements and communicate same to store management and personnel

Ensure food safety policy is updated and complied with appropriately

Ensure employees comply with good food hygiene practices

Ensure regular cleaning of deli area and equipment

Ensure relevant protective clothing is provided and worn

Ensure critical control points are identified and monitored

Ensure systems in place for temperature checking and food hygiene

Ensure corrective action put in place for critical control points

Ensure the appropriate waste management records are maintained

Ensure appropriate controls are in place for fresh and red meats

Ensure effective stock control systems are in place ensuring stock is rotated accordingly and out of date stock is discarded appropriately

Ensure wastage in the delicatessen area are maintained at a minimum level through effect management of the stock

Ensure effective food management and waste systems are implemented, managed and updated appropriately

Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through wastage, damages)

To undertake other additional duties as may be assigned by the store manager

Managing budgets for the delicatessen area

Ensure overheads are controlled and minimised where appropriate

Ensure delicatessen sales are maximised

Ensure delicatessen margins are managed appropriately and profitability of the area is maximised

Promote sales within the delicatessen area & achieve sales targets as established by the store manager

Meet targets as agreed including the achievement of the required profit margin for the area

Ensure delicatessen runs efficiently and smoothly

Ensure delicatessen standards are consistently improved in terms of housekeeping, merchandising, presentation and service ensuring no cross contamination of stock

Plan for market changes and demands as they arise

Ensure delicatessen promotions are managed appropriately

Ensure consistent high levels of customer service are provided at all times

Ensure all customer complaints are dealt with in the appropriate manner

Take necessary action in deli improvements following customer complaints

Ensure food preparation meets the required customer and hygiene standards

Ensure area is presented and merchandised in an effective manner while ensuring compliance with HACCP guidelines

Ensure overall customer service levels within the area are maintained at the required standard

Take full care of Health and Safety of personnel in the area and ensure any risks are minimised, or where possible, eliminated

Ensure area is compliant with consumer pricing regulations